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Windows 7: Shutting down windows 7

04 Dec 2009   #1
duustheboy

 
Shutting down windows 7

Each time i shut down windows 7, it pops up with the screen that these programs prevent windows from shutting down. Well the programs are: winlogon.exe, ComPtc.exe, compptcvui.exe. I want to know what are these programs, and how can i prevent then from popping up each and every time i shut down my computer?

Than you for the help, this has been solved.


My System SpecsSystem Spec
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04 Dec 2009   #2
Capt.Jack Sparrow

Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
 
 

Hi Duustheboy,
I belive those are trojans

You can try running freeware like Ad-Aware or Spyboat to remove them

Hope that help
My System SpecsSystem Spec
04 Dec 2009   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Run MalwareBytes' Anti-Malware:
download Malwarebytes' Anti-Malware to your desktop
http://majorgeeks.com/download5756.html
* Double-click mbam-setup.exe and follow the prompts to install the program.
* At the end, be sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
* If an update is found, it will download and install the latest version.
* Once the program has loaded, select Perform full scan, then click Scan.
* When the scan is complete, click OK, then Show Results to view the results.
* Be sure that everything is checked, and click Remove Selected.

winlogon.exe
Winlogon - Wikipedia, the free encyclopedia

ComPtc.exe ... not sure. Do you mean ComPc.exe?


compptcvui.exe - Arachnoid Biometrics Identification Group Corp.
File extensions exe : The EXE executable (program) file An executable file is a program that can be executed on the various Microsoft operating systems (Dos,windows 98/xp/vista).


Product name: Unknown
Description: compptcvui.exe
Manufacturer: Arachnoid Biometrics Identification Group Corp.




My System SpecsSystem Spec
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04 Dec 2009   #4
sygnus21

Windows 8.1 Pro
 
 

Do you have some type of fingerprint scanner installed on that computer? If so that could be causing your problems.
My System SpecsSystem Spec
05 Dec 2009   #5
duustheboy

 
About virus/anti spyware

Thank you for all the advice. But i installed windows 7 a week ago, and i had vista before and there where none of these errors before. And i aint some kind of idiot that just download everything i think sounds cool or something. I got antivirus, norton internet security 2010 and i scan everything. Wouldn't they pop up in vista if it where a trojan or any other kind of virus. What can i do with the compptcvui.exe or whatever it was called, the finger validating program, how can i prevent that from popping up? I think winlogon was because i forced my computer to automatic login. How can i make it login automatic without having to go through some advanced configure. Someting like run-> control userpassword 2 -> enable atomatic login. I have tryed removing password, but it still wants me to click my username, although there aint any other users. And the comptc.exe, i will try to shutdown and see if its called compc.exe. If it is compc.exe what can i do to prevent that? I ran the malware thing and there where 0 infections, aswell my anti virus says.
Hope you can help me sorry for my not so good grammatic english, i'm from denmark
My System SpecsSystem Spec
06 Dec 2009   #6
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

duustheboy, upload each of those three files (one at a time) to VirusTotal - Free Online Virus and Malware Scan and have them scanned. Post the results back in this topic.

Also, do you have "truesuite access manager"?
My System SpecsSystem Spec
06 Dec 2009   #7
duustheboy

 

Quote   Quote: Originally Posted by Jacee View Post
duustheboy, upload each of those three files (one at a time) to VirusTotal - Free Online Virus and Malware Scan and have them scanned. Post the results back in this topic.

Also, do you have "truesuite access manager"?
I uploaded them and there where no results of infection or virus. No i dont have truesuite access manager.
My System SpecsSystem Spec
06 Dec 2009   #8
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

I think you're okay then. You can look in Services and see if any of these are running (except winlogon), right click the program/file, choose properties and set it to manual. Stop the program from running and test what's actually been stopped. You can always restart it again.

Also, see if this helps with a faster shutdown .... right click on the taskbar to pull up Task manager. Click on 'explorer'.exe, then stop the process. Now shut Windows down. Did the messages still pop-up?
My System SpecsSystem Spec
06 Dec 2009   #9
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by duustheboy View Post
Each time i shut down windows 7, it pops up with the screen that these programs prevent windows from shutting down. Well the programs are: winlogon.exe, ComPtc.exe, compptcvui.exe. I want to know what are these programs, and how can i prevent then from popping up each and every time i shut down my computer?
compptcvui.exe is part of the Vitakey fingerprint ID utility.

VITAKEY - One Touch Identity - Software - EgisTec Inc.
My System SpecsSystem Spec
06 Dec 2009   #10
dave1812

Win7
 
 

You guys are barking up the wrong tree. the OP's NIS2010 is fine for protecting his PC. Some processes are simply active at shutdown time; hence the messages at shutdown. I've seen this occur on many machines with a variety of programs including MS processes. Everyone just RELAX a bit--the messages aren't an indication of impending doom!
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 Shutting down windows 7





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