So my computer is suposed to have this Product Specifications*
"1.6 GHz AMD Turion ™ 64 X2 Dual-Core Mobile Technology TL-52"
The HP DV2315nr is my model.
CPUZ shows the MK-36.
So that means HP shipped my computer with the wrong processor right?
I contacted HP and they said my processor is suposed to be the dual-core and I told them that is reading as a single core model they transfered me to a higher up (4 different people before I got there) and he said it is a "hardware failure" possibly and it will cost me $300 to have HP Fix it because I am no longer under waranty. I argued that they sent the wrong processor with my computer and he was not convinced.
I should have a dual-core. My manual, and the stickers on my laptop, all say AMD Dual Core TL-50.
I live 6hrs away from the Best Buy I bought it at and it looks like I'm gonna have to ship it down to my parents to take it in.
Am I wrong in assuming that HP sent me the wrong processor from the beginning?
Also I did buy this laptop in Aug 2007. I never noticed to check at the cores until I learned photshop can utilze the two cores.
Edit: I did a clean install of Windows 7 and no luck. Still reports the MK-36. Then I put in HP recovery CD to reinstall to factory settings (Windows Vista Home Premium) and still the same thing.