New
#11
if using their *OS* (this is really the key since if you were to say that you are using a beta OS then they will just say they dont support it and that you could have done something to make the CPU show as one)... does not solve the issue (which it was doubtfull in the first place) then its the hardware at fault...
and that price for changing the processor is nothing but BS since you can buy one on ebay (i think newegg has one too) which should sell for at least half if not less...
here's a link..
PROVANTAGE: AMD TMDTL52HAX5CT Turion 64 TL-52 X2 Mobile S1 1.6GHZ 35W 1MB 90NM
and a few more...
Penguins Express - Product Detail
https://usm.channelonline.com/techeg...?id=M003093366
CPUs / Processors > Retail Box > AMD TMDTL52CTWOF - AMD Turion 64 Mobile X2 TL-52 1.6GHz 1600MHz FSB L2-512KB Cache Socket S1 Processor Retail Mfr p/n TMDTL52CTWOF
and not to say that HP gets a large discount by buying literally thousands of these CPU's at a way lower cost than retail...
if i were be in this situation i would take to small claims court but then again IANAL () so i am cant give you any legal advice...