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Windows 7: Windows Photo Viewer prints blank page


22 Dec 2009   #1

Windows 7 Professional
 
 
Windows Photo Viewer prints blank page

Hi.
I'm using Windows 7 Professional with a Canon MP190 printer.
I get normal printing from all programs except Windows Photo Viewer. When I print from Windows Photo Viewer, I get a blank page. I guess I'm missing a setting somewhere. I tried re-installing the driver, but no help.
Thanks for your help.
bill48nj1

My System SpecsSystem Spec
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22 Dec 2009   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Did you go to device manager, to see if everything looks ok? If not there, try devices and printers
My System SpecsSystem Spec
22 Dec 2009   #3

Win 7 pro 64-bit, Ubuntu 9.10 64-bit
 
 

Quote   Quote: Originally Posted by richc46 View Post
Did you go to device manager, to see if everything looks ok? If not there, try devices and printers
If he can print other things, the fault is not in the system, its in the program or its configuration. You should check the settings it lets you modify when you press print. Something wrong there?
My System SpecsSystem Spec
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04 Apr 2010   #4

Windows 7
 
 

Quote   Quote: Originally Posted by bill48nj1 View Post
Hi.
I'm using Windows 7 Professional with a Canon MP190 printer.
I get normal printing from all programs except Windows Photo Viewer. When I print from Windows Photo Viewer, I get a blank page. I guess I'm missing a setting somewhere. I tried re-installing the driver, but no help.
Thanks for your help.
bill48nj1
Just FYI, if you visit here again, I see the same behavior with a Canon MP130. Printer configuration is precisely the same as what works from other programs. Windows 7 Ultimate, using latest MP driver directly from Canon.
My System SpecsSystem Spec
04 Apr 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

TY borate, truly what the forum is all about. You share with us and when you need us we will be there for you. All the Best.
My System SpecsSystem Spec
04 Apr 2010   #6

Windows 7
 
 
SOLVED - Windows Photo Viewer prints blank page

Found the fix, thanks to "frodoboy" - in another forum. Now when print is invoked from the MS Photo Viewer application a wizard appears, and printing is successful with the Canon MP130. I quote his solution...

The problem is with the "photowiz.dll" file in system32. It is version 6.x.xxxx.xxxx. I found an older version of this file, had to change the attributes and permissions of the file to allow it to be changed. I renamed it with an "dlx" extension and then copied a version 5.1 photowiz.dll to system32 and the print wizard works again! The site I got the 5.1 file from is:

photowiz.dll download - free dll files
My System SpecsSystem Spec
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 Windows Photo Viewer prints blank page




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