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Windows 7: user profile cannot load

28 Dec 2009   #1
sp2604

 
 
user profile cannot load

I have the same problem. My computer is three days old.

I have two profiles, but I cannot log in to the profile that is admin. The last time I was logged in, Windows did run an update.

However, when I tried to run system restore from the other profile, the I get a message that the file cannot be located.


My System SpecsSystem Spec
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28 Dec 2009   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Quote   Quote: Originally Posted by sp2604 View Post
I have the same problem. My computer is three days old.

I have two profiles, but I cannot log in to the profile that is admin. The last time I was logged in, Windows did run an update.

However, when I tried to run system restore from the other profile, the I get a message that the file cannot be located.

Don't worry, this could probably be corrected, it is a corrupted account. Make a new adminsitrators account and then you can delete the old. All programs should be available in the new account. You may have to set up new email, and favorites, unless you have back up, but we know not many people do.

As an alternative, a 3 day old computer should not have problems. You can return it or exchange it. After the Holidays the stores have very generous return policies.
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 user profile cannot load




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