Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Can't see/hear videos in Getting started with Windows 7

03 Jan 2010   #1
kachori

Windows 7 Ultimate
 
 
Can't see/hear videos in Getting started with Windows 7

Hello

I have Windows 7 Ultimate.

From Start > Getting Started > Discover Windows 7 > clicking a video on
" More getting started videos " ie. ' Personalising your PC ' I can neither see the video or hear any sound though the window does go through 100% buffering.

Any solutions to my issue would be welcome. Thank you.


My System SpecsSystem Spec
.

03 Jan 2010   #2
aem

Windows 7 Ultimate 64Bit
 
 

Hi, when did the issue started happenning?

Can you go onto Control Panel > Sound. What is listed in there?
My System SpecsSystem Spec
03 Jan 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

http://www.microsoft.com/windows/win...n&qstechnology=

It it is probably your video player. If you have one installed, try to uninstall and install this. Before any installation I make sure that I make a system restore point. The download may not be right for you or it may change the OS in ways that you do not like.

So, just download and begin enjoying your favorite videos. Incidentally, my favorites are on youtube. Take care.
My System SpecsSystem Spec
.


03 Jan 2010   #4
kachori

Windows 7 Ultimate
 
 

The issue started straight after installing Windows 7.

Control Panel > Sound > two devices are listed under Playback which are 1) Speakers Realtek AC'97 Audio Default Device and has a green tick by the side.
2) Realtek Digital Output Realtek AC'97 Audio Ready.

There is no video play either after 100% buffering.

kachori
My System SpecsSystem Spec
03 Jan 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Try the above installation, yours may be corrupt. If that does not work we have other suggestions like an sfc, but I think the download will solve your problem.
My System SpecsSystem Spec
03 Jan 2010   #6
kachori

Windows 7 Ultimate
 
 

Quote   Quote: Originally Posted by richc46 View Post
http://www.microsoft.com/windows/win...n&qstechnology=

It it is probably your video player. If you have one installed, try to uninstall and install this. Before any installation I make sure that I make a system restore point. The download may not be right for you or it may change the OS in ways that you do not like.

So, just download and begin enjoying your favorite videos. Incidentally, my favorites are on youtube. Take care.
I am little confused what video player will that be ? Is it window Media Player 12 which comes with Windows 7 and how do I uninstall and reinstall this version.

The videos I can neither see nor hear are : From Start > Getting Started > Discover Windows 7 > clicking a video on " More getting started videos " ie. ' Personalising your PC ' though the video does go through 100% buffering.

kachori
My System SpecsSystem Spec
03 Jan 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Are you saying that it is only certain videos or all videos? In your first post, I thought that it was all videos, with examples given.
My System SpecsSystem Spec
03 Jan 2010   #8
aem

Windows 7 Ultimate 64Bit
 
 

In the Sounds panel, go to the Sound tab, and test a program Events sound. Do you hear anything?
My System SpecsSystem Spec
03 Jan 2010   #9
kachori

Windows 7 Ultimate
 
 

Yes I can hear sound in Program Events on clicking test button.

kachori
My System SpecsSystem Spec
03 Jan 2010   #10
aem

Windows 7 Ultimate 64Bit
 
 

Quote   Quote: Originally Posted by kachori View Post
Yes I can hear sound in Program Events on clicking test button.

kachori
Then more than likely it not your sound device. I never launch that demo in w7 so i wouldnt know. Try and switch to different playback auto type in Playback type. I assume you music DVDs etc works as well?
My System SpecsSystem Spec
Reply

 Can't see/hear videos in Getting started with Windows 7




Thread Tools





Similar help and support threads
Thread Forum
Hear clear sound from online video but not from local videos
Hello All, A strange type of problem I am facing. When I watch youtube video or any other online video presentation, I can hear a clear sound but when I play any video file stored on my SATA harddisk, sound comes quite disturbing and its not possible to understand the voice. however i can hear...
Sound & Audio
Cant hear audio through headphones - just started
I have a 2.5 year old macbook pro and i have bootcamp running win7 64 bit. Only just recently i have found i cant hear any audio through my headphones but i can hear audio through my computers speakers. My headphones work fine on other devices - just not on my computer for some reason - I restarted...
Sound & Audio
Everyone in any voice chat can hear everything I hear. PLEASE HELP
I am running windows 7 and it has Realtek HD Audio Manager. I have speakers plugged into 3.5mm jack in rear of computer and my Razer headset plugged into my 3.5mm front panel. When I am in any sort of voice chat such as skype, google chat or an in game (computer game) chat, everyone in the call can...
Sound & Audio
Unable to hear songs(mp3) and youtube ( any videos) in my PC
Dear Friends, In windows 7 I have tried to play the mp3 songs and youtube video from internet using IE 7. But my speaker hasn't produce the sound ( I am using external speakers). The videos are playing but sound is not coming same case for mp3 songs also. But previously ( 2 days...
Sound & Audio
Can't hear anything from my headphones after installing Windows 7
I've just installed Windows 7, but cannot hear anything from my earphones. They are connected to a subwoofer which is connected to the computer. Right now I cannot hear anything - not music, not movies, not sounds or videos on the web, nothing. Maybe it's something with the on-board sound card...
Sound & Audio
not able to hear the sound after installing windows 7
Hi Earlier I have Win-XP in my system and my CPU is connected to my LCD TV. I am able to hear the sound from my TV properly. Recently I have installed the Win 7 with the same sound driver I have used for Win-XP. Now I can't hear any sound from my TV. Can anyone help me? Thanks in...
Sound & Audio

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:51.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App