I need Some Help Please. Windows 7

Norton is an infection that is hard to fully uninstall. You need to use the Norton removal tool to get it all or it can corrupt System Files.

Type sfc /scannow (exactly as given) in Start search box, rightclick result at top and run as Administrator. It will check system file integrity and fix any it can.

You need an AV at all times. Suggest Avast free home for leanest meanest AV. At least run the Malwarebytes given earlier. And CCleaner "Run CLeaner" and Registry tab need to be run.

Keep an eye out for a friend who has Win7 DVD you can borrow to do a clean reinstall which is the surest cure for bloatware corruption. We can help you create your own all-versions installer and with the steps to clean reinstall using the license on your laptop.

In the meanwhile, the next best thing to clean reinstall of the OS is a Repair Install

I cant even get to the search option, I cant even get any window's to open. Im going to take it back its only been 2 days. I cant do any thing, except open task manager which still takes 5mins.. Ive reinstalled to the furthiest date it can go. Also the Norton was pre-installed on in. Why do computer company's do that...

Fill in your hardware specs and use the guide in my sig to update your drivers when you reinstall 7 - this is why building a PC or laptop is better than buying something pre-built.

Norton 2009 and win 7 definately don't mix. You should update the Norton to 2010 if that is your choice of security system. And if you're going on line you must have protection.

Cheers

Well, if it's been only 2 days and you bought the laptop in a store nearby, then it might indeed be simpler to go and take it back. You can always exchange it for a brand new one and maybe a different model if you are too frustrated with this one. Ask about a Windows DVD that is sometimes supplied with computers. If not, ask for detailed instructions on how to burn such a disk from the image already placed on the hard drive. I've not heard of computers without one of these two options. By the way, which laptop is that , exactly?

Now, when you get a brand new machine, then it would be best to follow the advice given here - namely,

1. at the first boot type msconfig into the start menu search box, go to the startup tab, and uncheck all non-MS programs except for whatever AV they have installed there.

2. Go to start menu and clear the startup folder in all programs.

3. Reboot. At this point your Task manager should show about 40 processes, maybe less, but definitely not 60.

4. Now connect to the internet, manually run Windows Update. Reboot if it asks you to.

5. Now download Avast and Norton removal using the links in this thread.

6. Disconnect from the internet. Uninstall Norton, install Avast. Go to Programs and Features and uninstall anything that you think you do not need, in fact, uninstall anything that you are not sure of, leave only those programs that you know and are definitely going to use. Anything else you can install later.

7. Connect to the internet, update your Avast anti-virus signature, run the full system scan. There should be zero results on that since you have not visited any websites except for microsoft, avast and norton, but do this nevertheless to be sure.

8. install malwarebytes or possibly spybot to check on any malware, i.e. any programs that would not show in Programs and Features.

That's it - now you have a working laptop.

when i do msconfig>start up, theres a bunch of TOSHIBA things running. Do I end all those? because other than that there isn't really any thing there.

Don't touch Windows services, only external junk that you have unticked from msconfig or autoruns.

Frostmourne said:

Don't touch Windows services, only external junk that you have unticked from msconfig or autoruns.

+1

As one who lived by Black Viper's guide in XP/Vista and has used Win7 for over a year now, I can say for sure it is no longer needed.

Part of the genius of Win7 is that Services are set on Manual fast triggers.