Windows 7: Password Not Recognized Periodically by Win 7 Home

I am running Windows 7 Home Premium on Acer Ferrari 200 (pre-installed). There will always be times where after waking the notebook from sleep, the password will not get recognised. I am very sure password is correct.
The occurance after a number of sleeps and wakes varies. And the only way to get in again is to hard reset. My account is admin privilege and the only account in the notebook.
I have checked the security event log but there is not denied messages.

I have the latest Zonealarm Extreme 9 installed and Bit Defender disabled. All recommended Windows 7 patches installed.

Any advise. Thanks ahead

Try opening a new Account, yours may be corrupted. You may also want to check the event viewer.

You may want to look at this.



Password - Require on Wakeup




I suggest that you make a pass word recovery disc, just in case. Vista and Win 7 use the same procedure.



http://www.howtogeek.com/howto/windo...windows-vista/

Hi Richard

Created a new ID but the problem persisted. This time was 4 hours from where notebook sleeps.

I now resort to disable password on wake up as an attempt. Thank.

Do you have a lock on your bedroom door?

I would recommend a repair install at this point.... you shouldnt continue in this manner with your security compromised..

I have uninstalled the Zonealarm Extreme Security 9.1 that is compatible with 64-bit and has not encountered any issue for 1 full day. I will update further if this does not solve the problem, else you can assume that Zonealarm is the cause.
I have now turn to Microsoft Security Essential.

Some of these a/v firewall software, are actually worse than what they are trying to protect us from.

Hello,
Same problem here. Windows 7 Password is suddenly not recognized after laptop sleeps. Hard restart resolves the problem, however, it will then reoccur 2/3 of the time if the computer sleeps again.

Disabling and reenabling password protection for the account (Administrator) does not resolve the problem. I have no new security or firewall software running that I suspect could be involved. I am not using ZoneAlarm so it is not the culprit as prior posters suspected in their cases.

Did anyone ever find a resolution to this issue? I am concerned that my Administrator account may be corrupted and am worried I will become locked out altogether eventually.

Open a new administrator account and then close the old one. You should always have two adminstrator accounts in case of problems, so make two more and delete the current one.
Also make a password reset CD, in case of problems
Password Reset Disk : Windows 7 / Vista

Hi Rich,

Appreciate your response and I am (as I type) in the process of making a password recovery disk already. I also already have a second profile with Administrator privileges.

I may very well end up following your recommendation to delete the problematic account, however, am resisting that at present, as I will lose many settings, etc, that are not established or accessible under the second Administrator account. Any solutions that don't involve completely abandoning the present problematic Administrator account?