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Windows 7: Black Screen After Windows Logo


14 Jan 2010   #1

HP G70-120EM
 
 
Black Screen After Windows Logo

Hello

Basically my laptop was working fine last night. I turn it on this morning and after the windows logo appears the screen goes black. However i can see and move the mouse cursor still.

I tried pressing f8 at the beginning of the start up, and tred to repair my problem using the windows 7 repair features, but it didn't work, annoyingly i forgot to set a restore point as well so i can't try that.

When i go into safe mode the exact same thing happens, but with the mouse being slightly more pixelated and blocky.

I've got a Windows 7 Premium 32 bit disk which i purchased from Windows, but when i load that up it tells me that to install it i need to log into windows, which i obviously can't.

I'm using a HP G70-120EM, i've had it for just over 12 months (Annoyingly exactly a week after the warranty is void) and like i mentioned, i've been using Windows 7 premium 32 bit for the past 2 months.

Thankyou in advance

My System SpecsSystem Spec
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14 Jan 2010   #2

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

The loading of drivers and programs continue after the logo screen, so I would guess that one of them is delaying the boot during the "black" phase. Go into msconfig and disable everything on the Startup tab, after selecting the Selective startup on the General tab. If that makes a difference, then reenable the startup items one at a time, until you have pinpointed the problem. There are startup items that are not listed in msconfig, so you might find it useful to try using StartupCPL, which is freeware that you can download.
My System SpecsSystem Spec
14 Jan 2010   #3

HP G70-120EM
 
 

Cheers for your reply, but how do I go to msconfig or download something for my laptop when i can't access windows?

I'm on a friend's laptop as i type this.

Thanks
My System SpecsSystem Spec
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14 Jan 2010   #4

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

I didn't read your OP closely enough. Since you are unable to reach desktop, I would say that you are limited to either the repair function on the Window's DVD, a backup image of the system...if you have one, or a fresh install.

EDIT: You may also be able to perform a repair using the Startup Repair Utility. Usually, a boot menu will appear, if the previous boot attempt is unsucessful, but you may be able to get to it by pressing the F8 key at the beginning of the boot. Also the Windows Repair CD can be used, if you made one.
My System SpecsSystem Spec
14 Jan 2010   #5

Windows 7 x64
 
 

Some folks have been able to get back in by removing the laptop battery. While it is shutdown, try unplugging it and removing the battery. Then try booting again.

I have not seen any evidence this will help, but it won't hurt to try.
My System SpecsSystem Spec
14 Jan 2010   #6

banned for piracy
 
 

Have you got a recovery disk or something?
My System SpecsSystem Spec
14 Jan 2010   #7

HP G70-120EM
 
 

Okay, i've bought a Windows (Windows 7 compatible) recovery disc from eBay and hopefully that will do the trick. I just want to be able to retrieve my files basically. I'm sick of this laptop constantly letting me down.
My System SpecsSystem Spec
14 Jan 2010   #8

HP G70-120EM
 
 

Basically i was told the laptop came witha recovery tool built in (Which it does, it allows me to restore to an earlier point or save my files onto a usb and then restore), so i didn't make a recovery disk. I just thought i would ask if there was any other solutions as this problem keeps occuring so i might recover my files and then get a new laptop.
My System SpecsSystem Spec
14 Jan 2010   #9
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Try 'Ultimate Boot CD' to recover your files Ultimate Boot CD - Overview
My System SpecsSystem Spec
15 Jan 2010   #10

HP G70-120EM
 
 

Annoyingly i went out and bought a new laptop as i have had this problem numerous times and i was sick of losing my files, and when i come back the laptop starts working again and is like "Luke, what's your problem, i'm feeeling gggreat!" . So yeah. Problem solved. Wallet destroyed.
My System SpecsSystem Spec
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 Black Screen After Windows Logo




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