Windows 7: Fingerprint Reader Not working with Win7

dinomon · 18 Jan 2010

I used to use the Fingerprint Reader to login into my account, after installing Windows 7 (from Vista), finger-swipping is not working or not found as a device.

Biometric Devices: Authen Tec Inc. AE1610

Capt.Jack Sparrow · 18 Jan 2010

Quote: Originally Posted by dinomon

I used to use the Fingerprint Reader to login into my account, after installing Windows 7 (from Vista), finger-swipping is not working or not found as a device.

Biometric Devices: Authen Tec Inc. AE1610

Hi dinomon, Welcome to SF,

Have you install proper drivers for your Finger Print Reader device. If not go to their website. Download the Lastest drives for Windows 7 then install it. See whether it works or not.

P.S. Please fill the System spec so we know what are we dealing with.

Hope this helps,
Captain

dinomon · 18 Jan 2010

Thanks, I couldn't find any update in Authen Tec's website, can u post the link, please.
I am dealing with HP Pavilion TX1320 Laptop.

Capt.Jack Sparrow · 18 Jan 2010

Quote: Originally Posted by dinomon

Thanks, I couldn't find any update in Authen Tec's website, can u post the link, please.
I am dealing with HP Pavilion TX1320 Laptop.

I found something for you. According to documentation it says that it froms from Windows Update. Anyways i'm giving a link

AuthenTec Fingerprint Sensor Driver (32-bit and 64-bit) for Windows 7 My Digital Life

Make sure you create a restore point before you apply the update

Hope this helps,
Captain

dinomon · 18 Jan 2010

Thanks very much, it worked fine. Thanks again.

Capt.Jack Sparrow · 18 Jan 2010

Quote: Originally Posted by dinomon

Thanks very much, it worked fine. Thanks again.

Your Most Welcome Mate
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Windows 7: Fingerprint Reader Not working with Win7

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