That Q is needed by Office leave it and forget it
Start with a system restore, just in case. This should fix refresh.
This should work
Click on Start at the lower left
Type the word regedit in the search box and hit enter
Right click HKEY_CLASSES_ROOT and click Find
Type dontrefresh in the search box and then hit enter
You will see DontRefresh, right click it to change the settings, set it to 0
Boot your computer. It should be set properly.
Be sure to make a system restore point first, to restore registry if necessary.
I have suggested this to other posters and got the response that they cannot get through the process, not true, works for me.
Try in an elevated command prompt if necessary Elevated Command Prompt