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Windows 7: Mystery Drive (Q:)

07 Nov 2010   #31

Windows 7 Professional x64

Ah. OK cool, thanks for the 411.

My System SpecsSystem Spec
09 Nov 2010   #32

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install

Glad to help, come back any time.
My System SpecsSystem Spec
21 Feb 2011   #33

Windows 7 Professional X64

I used Office 2010 bata when it came out. Updated to the retail a few months after it came out. Still had the Q: drive untill today. I went to programs in the control panel and deleted Microsoft Click To Run program. Rebooted the computer and the Q: drive is gone off my system.
My System SpecsSystem Spec

14 Oct 2011   #34

Windows 7 Home Premium 64bit

See this page for MS's explanation of the Virtual (Q) drive issue with MS Office Click-to-run.


Office 2010 Starter - Virtual (Q: ) drive may intermittently disappear from My Computer

Hope this helps any bewildered users out there like I was after a hard drive failure.
My System SpecsSystem Spec
14 Oct 2011   #35

Windows 7 Professional SP1 32-bit

Hi Davidking90,

welcome to the forum. Um, and the last post in this thread is like 8 months old.
My System SpecsSystem Spec
17 Oct 2011   #36

win 7, 64-bit
"Q" Drive

I got this from an online backup service. Had to reset to factory default to get rid of it.
My System SpecsSystem Spec
25 Nov 2011   #37

Windows 7 Professional 64 bit
Mystery Drive Q

My Drive q appeared when I installed my XP mode whilst in Virtual mode
I'm running Windows 7 professional 64 bit. It is not visible in Windows 7 mode but is visible in XP mode. Should I get rid of it or just ignore it?
My System SpecsSystem Spec
24 Jan 2012   #38

Windows 7 professional

I have this exact problem! Can someone please help us out on this?!? I think it is a possible malware issue because I cannot log on to my wireless internet after I realized this extra driver.
My System SpecsSystem Spec
03 Feb 2012   #39

windows 7 home 64 bit

Quote   Quote: Originally Posted by prc292 View Post
When i Right click the drive it just gives me the standard options like Expand,share,copy,format, and properties. but i cant open the drive. it says that it is not accessible. I clicked on format just for the heck of it and it says i don't have permission. Also, i did try shutting down the USB drive and no difference. here is a grab of the properties window.
I have the exact same problem here...I searched around and found that the" Microsoft Word Starter 2010",Is probably what caused it...When I installed word starter it never finished , so I quit and then I found the Q:/ Drive.
It says you can delete it from "My computer" Disk Management..
I tried and could not delete it?
My System SpecsSystem Spec
03 Feb 2012   #40


If this is Microsoft Office Starter related, note that the presence of this Q: drive breaks parts of Windows System Image/System Image Restore. On my gf's PC, I think I deleted it AND set to DISABLE 2 system services entitled Application Virtual something....
My System SpecsSystem Spec

 Mystery Drive (Q:)

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