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Windows 7: Can't Rename folders on my USB

20 Jan 2010   #1

W7 64bit
Can't Rename folders on my USB

Hi, Here is the problem:
I open my USB drive from My Computer, add a new folder, right click it and select rename. after typing the new name, i hit wnter, then, Wham!!, W7 shuts down and reboots. This is hapening with all USB drives I put into the PC. Have I missed a setting or something in W7 that might be causing this?

When I whack the USB into my old PC running XP, no problems, I can add, rename folders no problem at all. Just W7 won't do it.

Your help is greatly appreciaited.


My System SpecsSystem Spec
22 Jan 2010   #2
WalkerA WinTeam

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6

Hi DigitalRush,

This sounds like malware. If you don't have one already, download a free antivirus program like Microsoft Security Essentials or AVG Antivirus. Run the scan and remove any suspicious files, try renaming a folder on your USB drive again, then come back and tell us if it helped or not.


Windows Outreach Team
My System SpecsSystem Spec
22 Jan 2010   #3

Windows 7 Ultimate x86-64

Run a dedicated tool:

Update and then full system scan.

Are all your drivers up to date?
My System SpecsSystem Spec

22 Jan 2010   #4

Windows 7 Professonal

Before plugging your USB (or another mobile devices), scanning for virus is necessary.
My System SpecsSystem Spec
22 Jan 2010   #5

Win 7 Ultimate 32bit

It could be the above mentioned issues....
Could be bad USB Ports on the PC, or drivers, or corrupt OS.
Since you have tested without issue on another PC,,, then

If this is happening too all USB devices,,, then I am pointing to Bad USB ports.
My System SpecsSystem Spec
23 Jan 2010   #6

W7 64bit
Running Additonal Antivirus programs.

hi guys, I appreciate that. I'll download those antivirus programs and run a scan.

A questions though: are these programs likely to clash with Trend Micro which is currently running on my system? Or would I just swich Trend Mcro off while I run the others?

Also, if my ports are corrupted, do i just reistall W7?

I have Microsoft emailing me to try and solve this but no luck on our first trial. thanks guys. DR.
My System SpecsSystem Spec
23 Jan 2010   #7

Win 7 Ultimate 32bit

Keep in mind that is never a good idea to install more than one AV at a time.
Even if one is disabled.

If the USB Ports are bad, this is a hardware issue that can only be resolved by replacing the motherboard or if it is a USB add on card, replacing that.

You can attempt to see if this is an OS issue by reloading the OS, which is a good idea to eliminate it as the issue, as that is cheaper than replacing the motherboard.

However,,, generally this is never an OS issue, but stranger things have happened, so I personally would start with reloading the OS and start from scratch, if the problem continues,, you can be pretty sure it's bad USB ports.
My System SpecsSystem Spec
23 Jan 2010   #8

W7 64bit

Thanks Tepid. Will do. Cheers.
My System SpecsSystem Spec

 Can't Rename folders on my USB

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