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Windows 7: Windows 7 won't recognize blank discs

22 Jan 2010   #1
BryanBlack

windows 7
 
 
Windows 7 won't recognize blank discs

I have now installed win 7 three times, 64 bit and now 32 bit and have the same problem. I have read many similar problems on various forums and microsoft have been remotely on my PC for the last 2 days, and cannot resolve the issue.

I have 2 DVD RW drives, and both of them can read all types of media with no problems. When blank discs are inserted, all programs trying to access the drives just lock up. The "not responding" message will clear as soon as the disc is ejected and everything is then back to normal. If I leave the disc in the drive it will eventually recognise it after about 1.5 hours, but I can then do nothing with it.

Microsoft have stated to me today that it is not an issue with Windows 7 and I should contact the manufacturers of the drives for help or updated drivers. All my drivers are showing as being up to date, and I cannot find any other drivers on the OEM websites.

Prior to purchasing, the upgrade advisor stated that I would have no issues moving from XP to WIN 7. Microsoft have informed me today that the upgrade advisor will not guarantee any piece of hardware will work correctly after win 7 install, it only indicates if any hardware will cause instability problems !!!

I have an internal LITE-ON SHM-165P6S, and a USB Lightscribe drive built into my HP C8180 printer. These are 2 completely different drives that are exhibiting the same problem (only win 7 is the common theme)

I had no problems with any of these running Windows XP media centre 2005.

This is really frustrating, as I like windows 7 but need to be able to burn DVD's and fear I will have to re-install win XP if I cannot resolve.

I have also edited the registry for filters as instructed by MS but this has no effect.


My System SpecsSystem Spec
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22 Jan 2010   #2
seekermeister

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

Try a third party burning software...Nero, CDBurnerXP, GrabAndBurn, etc.
My System SpecsSystem Spec
22 Jan 2010   #3
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Just off the top and very basic.

Formatted?


Correct format, NTFS etc?

This is probably not the answer, but rather someplace to start.
My System SpecsSystem Spec
.

22 Jan 2010   #4
Jonathan_King

Windows 7 Professional x64
 
 

Have you tried updating the CD drive drivers in Device Manager?
My System SpecsSystem Spec
22 Jan 2010   #5
BryanBlack

windows 7
 
 

I have tried the latest version of Nero and also Roxio. both have the same problem.

Device manager states that I already have the most up to date drivers.

I have also updated firmware in the LITE ON drive, and I have tried 5 different brands of DVD+-r/CD-r
My System SpecsSystem Spec
22 Jan 2010   #6
Jonathan_King

Windows 7 Professional x64
 
 

Can you try the drive in another system?
My System SpecsSystem Spec
22 Jan 2010   #7
BryanBlack

windows 7
 
 

I have tried the drives on another PC which is running XP with no problems but have not got immediate access to another WIN 7 system
My System SpecsSystem Spec
22 Jan 2010   #8
Frostmourne

Windows 7 Ultimate x86-64
 
 

Quote   Quote: Originally Posted by BryanBlack View Post
I have tried the drives on another PC which is running XP with no problems but have not got immediate access to another WIN 7 system
Have you checked the connections - are these SATA II or IDE? Recognized in device manager - newest firmware? The MID database needs to be updated.
My System SpecsSystem Spec
22 Jan 2010   #9
BryanBlack

windows 7
 
 

All drives are recognised without any errors reported in device manager and can read any disc OK. But insert a blank disc and explorer/windows dvd maker/Nero etc will hang. All connections are OK and both drives were working 2 hours before I first installed WIN 7. One drive is an IDE and the other is external on USB 2.0 (built into HP printer). I have disconnected each drive in turn to see if there are any conflicts but the same result is experienced.

My System SpecsSystem Spec
22 Jan 2010   #10
Frostmourne

Windows 7 Ultimate x86-64
 
 

Quote   Quote: Originally Posted by BryanBlack View Post
All drives are recognised without any errors reported in device manager and can read any disc OK. But insert a blank disc and explorer/windows dvd maker/Nero etc will hang. All connections are OK and both drives were working 2 hours before I first installed WIN 7. One drive is an IDE and the other is external on USB 2.0 (built into HP printer). I have disconnected each drive in turn to see if there are any conflicts but the same result is experienced.

Can you buy and try a new SATA burner?
My System SpecsSystem Spec
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 Windows 7 won't recognize blank discs




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