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Windows 7 - Shortcuts and start menu went POOF. |
01-23-2010
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#1 | | Windows 7 Home Premium 64-bit (6.1, Build 7600) |
Shortcuts and start menu went POOF. Righto, so, for the fir... Actually the secondth time in my entire existence I've been unable to solve my own problems via the use of google, this of course is quite the devastating blow and my pride is still bleeding, but I accept that even google isn't perfect. My personal disaster aside, I need your help.
The problem occurred yesterday, in the following manner.
I did a critical update via Windows 7s own update manager and of course I paid no attention to the contents. My computer turns on, on it's own, at 7:20 as always, and I log in, realizing now that all my icons are invisible, and my start menu is unavailable. This bugs me, so I figured it might be the explorer.exe process even though I don't see how that can be as the icons in essence are still there, or their text is, and the start bar is also there, it's just not very functional without the start menu. Regardless, I shut down the explorer.exe process and reboot it via the use of task manager. No effect. I pull out some hair that I wasn't using anyways and sigh deeply, muttering to my self as I do a system restore that sets me back 2 days. As you may have guessed, this left me almost bald, or in other words, it did nothing.
At this point I start googling like my life depended on it. See my computer is a year old, and it came with windows Vista, of which I was no big fan, and I bought my windows 7 via microsoft and simply upgraded it, and reformatting would force me to reacquire EVERYTHING, which I'm sure is a problem most of you are not unfamiliar with, but regardless it would take me days, literally, to get my computer back together, especially so, since all my games are bought and downloaded via steam, which means I would have to re-download them one at a time. Which could take days depending on my luck.
I can add that using google I found that people who had the same symptoms as I, where mostly people who had in some way managed to shut down their explorer.exe process and only needed to restart it, I've been through at least 40 threads that all end up in people cheering for whoever told them to open task manager, and run the explorer.exe process which unfortunately means that the one or two people who had the same problem as my self are drowned out.
But! I have faith in you people, so help me out here, pretty please. I could add all kinds of info here but really, if it's needed just ask for it, I'll be paying a close eye to this thread as this problem is severely limiting my ability to do both my school and non-school related work.
P.S I just noticed I can't right click on the desktop either, don't know how I missed that.
| My System Specs | | System Manufacturer/Model Number Dell Inc. (Model number: MXG071) OS Windows 7 Home Premium 64-bit (6.1, Build 7600) CPU Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz Motherboard Built in Memory 4096MB RAM Graphics Card 2x GeForce 8800M GTX "SLI Enabled" Sound Card Integrated Sound Blaster Audigy HD sound Monitor(s) Displays Generic PnP Monitor Screen Resolution 1920 x 1200 Keyboard Built in Mouse X7; Centrios PSU "No clue, laptop" Case "Laptop" Hard Drives 180 GB Sata. Internet Speed 10 MB |
01-23-2010
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#2 | | Vista Ult 64 bit Seven Ult RTM x64 |
Hello Buiscki,
Welcome to Seven Forums.
Filling in your system specs through the User CP would be helpful.
I'd give this a try. SFC /SCANNOW Command - System File Checker
Hope this helps.
Gary | My System Specs | | System Manufacturer/Model Number Dell XPS420 OS Vista Ult 64 bit Seven Ult RTM x64 CPU Intel Core2 Quad Q6600 2.40 gigahertz Memory Crucial Ballistix 4x2GB PC2 6400 Graphics Card NVIDIA GeForce 8600 GTS 256 MB Sound Card Creative SB X-Fi audio Monitor(s) Displays HP w2207 + HPvs15 Screen Resolution 1680x1050 + 1024x768 Keyboard Microsoft Comfort Curve Mouse MX Revolution Hard Drives 2-WD5000AAKS-500 GB
WD5000AAV-500 GB external Other Info Wacom Intuos 2 Graphics Tablet
Experience Index=5.5 |
01-23-2010
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#3 | | Windows 7 Home Premium 64-bit (6.1, Build 7600) |
System specs are filled as best as I can manage, though do to said computer being a type of PC replacer or simply a laptop, there are some things that are a little hard to determine.
I'm taking a look at your link now.
Thanks for taking the time. | My System Specs | | System Manufacturer/Model Number Dell Inc. (Model number: MXG071) OS Windows 7 Home Premium 64-bit (6.1, Build 7600) CPU Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz Motherboard Built in Memory 4096MB RAM Graphics Card 2x GeForce 8800M GTX "SLI Enabled" Sound Card Integrated Sound Blaster Audigy HD sound Monitor(s) Displays Generic PnP Monitor Screen Resolution 1920 x 1200 Keyboard Built in Mouse X7; Centrios PSU "No clue, laptop" Case "Laptop" Hard Drives 180 GB Sata. Internet Speed 10 MB |
01-23-2010
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#4 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
If it were my computer, I would do a quick system restore, get the computer working properly. Make another system restore and try the update, again. If the updated caused problems, again. I would system restore and think about my next move.
I am sorry to say, that if you did an upgrade rather than the clean install, you problems may just be beginning. Might be better to do a clean install, now. The time you save later will make today's time a very good investment. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01-23-2010
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#5 | | Windows 7 Home Premium 64-bit (6.1, Build 7600) |
Well, the SFC scan did not find anything which somehow does not surprise me.
Regarding the restore point rich, I have done exactly that, back and forth and undone the first and so on and so on, as you may have guessed, it did not work but I am not yet at a place where I find my self without alternatives. Until I have absolute confirmation that there is no solution, I will avoid the dreaded reformat... Partially because I am lazy. | My System Specs | | System Manufacturer/Model Number Dell Inc. (Model number: MXG071) OS Windows 7 Home Premium 64-bit (6.1, Build 7600) CPU Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz Motherboard Built in Memory 4096MB RAM Graphics Card 2x GeForce 8800M GTX "SLI Enabled" Sound Card Integrated Sound Blaster Audigy HD sound Monitor(s) Displays Generic PnP Monitor Screen Resolution 1920 x 1200 Keyboard Built in Mouse X7; Centrios PSU "No clue, laptop" Case "Laptop" Hard Drives 180 GB Sata. Internet Speed 10 MB |
01-23-2010
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#6 | | Windows 7 Home Premium SP1, clean install, upgrade disc |
There is no definitive right or wrong. You must do what makes you comfy. In the meantime, I and the entire membership will offer any ideas that we may have. | My System Specs | | System Manufacturer/Model Number Dell XPS 420 OS Windows 7 Home Premium SP1, clean install, upgrade disc CPU Intel Core2 processsor Q8200(2.33Ghz 1333FSB) Quad Core Tech Motherboard Dell Memory 6 gb Graphics Card ATI Radeon 256MB HD3650 Sound Card Intergrated 7.1 Channel Audio Monitor(s) Displays Dell SP2009W 20" Keyboard Dell USB Keyboard Mouse Dell Premium Optical USB Cooling Fan Hard Drives 640 GB Serial ATA Hard drive Internet Speed DSL 2.85 |
01-23-2010
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#7 | | Windows 7 Home Premium 64 bit |
With the Win 7 disk you can do a repair install that way you won't lose any of your data or prog's, it takes a little time but might fix the problem.
Smitty | My System Specs | | System Manufacturer/Model Number Dell XPS 730 OS Windows 7 Home Premium 64 bit CPU Intel Core 2 quad Extreme Q9770 @ 3.2 GHz Memory 4x2 GB Muskin 1600 MHz ram Graphics Card NVidia GTX 250 Sound Card Soundblaster X-Fi Fatality Champion Monitor(s) Displays 2 Dell 2007WFP Ultrascans Screen Resolution 3360 x 1050 Keyboard MS Natrual Keyboard Pro Mouse Logitech Wireless Trackball PSU 1000 Watt Cooling air Hard Drives WD Black 1TB sata, 2-WD Black 500 sata, 2-Seagate 500 Go external Internet Speed DSL Elite |
01-23-2010
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#8 | | |
Hi, this might be what you need, check this out. | My System Specs | | System Manufacturer/Model Number Self Build 64bit OS Vista Ult64, Win7600 CPU Intel Core 2 Quad Q6600 @ 2400 MHz 64bit OS Motherboard Asus P5E3 Deluxe WiFi @p 64 bit OS Memory 4096 MB DDR3-SDRAM Graphics Card ATI Radeon HD 3870 Series x2 Crossfired Sound Card Realtek on board Monitor(s) Displays Samsung SyncMaster - 23 inches Screen Resolution 1680x1050 pixels at 60 Hz in True Colors Keyboard Wireless Mouse Wireless PSU Cooler Master 1000w Case Cooler Master Cosmos 1000. Cooling Fans and fresh air, Hard Drives Hitachi (250 GB)/Samsung 750 GB. /Barracuda 160 GB.
My Book 1 TB external.. Internet Speed Never fast enough Other Info I use a Magnum. |
01-23-2010
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#9 | | Windows 7 Home Premium 64-bit (6.1, Build 7600) |
1Bowtie: I've thought of that my self, but since I upgraded from Vista by downloading the upgrade thingy from Microsoft I am sad to say that I am without a functional CD, though I do have DVD writeables within range and I believe that I should be able to download a full copy via Microsoft and then burn it, and THEN finally do a repair, but considering the size of the download it is something I will have to do overnight.
jfar: Solid call on the Icon cache there, was fairly certain it was going to help, but no such luck, but again, good call. | My System Specs | | System Manufacturer/Model Number Dell Inc. (Model number: MXG071) OS Windows 7 Home Premium 64-bit (6.1, Build 7600) CPU Intel(R) Core(TM)2 Duo CPU - T8300 @ 2.40 GHz, 2.49 GHz Motherboard Built in Memory 4096MB RAM Graphics Card 2x GeForce 8800M GTX "SLI Enabled" Sound Card Integrated Sound Blaster Audigy HD sound Monitor(s) Displays Generic PnP Monitor Screen Resolution 1920 x 1200 Keyboard Built in Mouse X7; Centrios PSU "No clue, laptop" Case "Laptop" Hard Drives 180 GB Sata. Internet Speed 10 MB |
01-23-2010
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#10 | | |

Quote: Originally Posted by Buiscki Righto, so, for the fir... Actually the secondth time in my entire existence I've been unable to solve my own problems via the use of google, this of course is quite the devastating blow and my pride is still bleeding, but I accept that even google isn't perfect. My personal disaster aside, I need your help.
The problem occurred yesterday, in the following manner.
I did a critical update via Windows 7s own update manager and of course I paid no attention to the contents. My computer turns on, on it's own, at 7:20 as always, and I log in, realizing now that all my icons are invisible, and my start menu is unavailable. This bugs me, so I figured it might be the explorer.exe process even though I don't see how that can be as the icons in essence are still there, or their text is, and the start bar is also there, it's just not very functional without the start menu. Regardless, I shut down the explorer.exe process and reboot it via the use of task manager. No effect. I pull out some hair that I wasn't using anyways and sigh deeply, muttering to my self as I do a system restore that sets me back 2 days. As you may have guessed, this left me almost bald, or in other words, it did nothing.
At this point I start googling like my life depended on it. See my computer is a year old, and it came with windows Vista, of which I was no big fan, and I bought my windows 7 via microsoft and simply upgraded it, and reformatting would force me to reacquire EVERYTHING, which I'm sure is a problem most of you are not unfamiliar with, but regardless it would take me days, literally, to get my computer back together, especially so, since all my games are bought and downloaded via steam, which means I would have to re-download them one at a time. Which could take days depending on my luck.
I can add that using google I found that people who had the same symptoms as I, where mostly people who had in some way managed to shut down their explorer.exe process and only needed to restart it, I've been through at least 40 threads that all end up in people cheering for whoever told them to open task manager, and run the explorer.exe process which unfortunately means that the one or two people who had the same problem as my self are drowned out.
But! I have faith in you people, so help me out here, pretty please. I could add all kinds of info here but really, if it's needed just ask for it, I'll be paying a close eye to this thread as this problem is severely limiting my ability to do both my school and non-school related work.
P.S I just noticed I can't right click on the desktop either, don't know how I missed that. Have you tried starting in Safe Mode? Try booting in safe mode and see if the behavior is repeated. | My System Specs | | System Manufacturer/Model Number Gateway GM5470E Desktop Computer OS Windows 7 CPU AMD Athlon™ 64 X2 dual core 4000+ processor Motherboard ECS MCP61P-AM motherboard(micro_atx) Memory 2048 MB DDR2, 667 MHz, (PC2-5300) Graphics Card Integrated NVIDIA GeForce 6150SE graphics(128shared) Sound Card on-board integrated Monitor(s) Displays HP vs19e 19 inch LCD Monitor Screen Resolution 1280x1024 Hard Drives 250 GB, 7200 RPM, SATA II hard drive Shortcuts and start menu went POOF. problems? All times are GMT -5. The time now is 04:23 AM. |  |