Help: These files can't be opened. Your Internet...

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  1. Posts : 11
    W7 pro x64
       #21

    Ok, I tried that and it gives me this:

    x:\Sources>sfc /scannow

    Beginning system scan. This process will take some time.

    There is a system repair pending which requires reboot to complete. Restart windows and run sfc again.

    I try this three times anyway, then rebooted and tried again twice after the first time it prompted me to do this.

    Now windows won't let me download anything, and I hate doing restores because I lose all my copy once stuff on WMC. If I could keep my copy protected stuff on WMC, then I will just do a full wipe and re-install. After this last time google chome lost the ability to play sound on video. Then I uninstalled, then tried to reinstall chome and it fails to install. I also can't get flash on IE because it fails to install. Things that should be working are dropping like flies. Not sure if it is relevant, but I boot from the OCZ, and record to the HDD. So even if I wipe, the video files are still there, it just says that I can only view them on the computer they were recorded. (which it is, but whatever, I guess I'm just losing the copy protect key on wipe)

    I hope I have provided enough info for help. If I need to check, change or respond back with more info that's fine. I really want to get this working. And I really appreciate the help.
      My Computer


  2. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #22

    Were you able to actually run the sfc /scannow? I am a bit confused. What is the status of the machine? What do you mean that you are unable to download anything?

    If you want to avoid doing a restore, and you are worried about losing your info, I would suggest doing a repair install. I recommend doing this ASAP before more damage is done to the system and you are unable to get into Windows to run it.
      My Computer


  3. Posts : 11
    W7 pro x64
       #23

    writhziden said:
    Were you able to actually run the sfc /scannow? I am a bit confused. What is the status of the machine? What do you mean that you are unable to download anything?

    If you want to avoid doing a restore, and you are worried about losing your info, I would suggest doing a repair install. I recommend doing this ASAP before more damage is done to the system and you are unable to get into Windows to run it.
    No, I wasn't able to run the sfc. It gave me the second line after trying to run with CMD under startup repair. I tried to run sfc multiple times, then rebooted as it said, then tried to run sfc again. Then, it still gave me the error message above. Tried to reboot one more time just to see if the reboot didn't change what it needed to the first time. Then tried to run sfc one last time, and it still wouldn't do it, it still gave me the error message above.

    The machine is usable, I can boot into windows, and I can use WMC. I can use IE. and could use Chome until I uninstalled, and tried to re-install. During the re-install it fails.

    I can download, but I can't install. Every time I try to install something it fails. It has done this before, and the only way to fix it was restoring the backup. I know that's not real descriptive, but its really all I know to say.

    I'm not really worried about losing my info per say, just my copy protect licenses. I'm just not sure if I can back those up separately, and I have about 50 hours worth of shows with the copy once flag.

    I did try to install ubuntu 10.04 on the machine the first time, before getting the W7 license, and it failed right out of the gate. I was never able to use it. However, I did have a partition for it. I used W7 to delete the partition but I could never merge it with the w7 partition because it was before the w7 partition. I didn't know if this would be relevant, but I thought I would add it anyway.

    Thanks again, I really appreciate the help.
      My Computer


  4. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #24

    Before doing a repair install, download and run the 64-bit version of the bootable Microsoft Standalone System Sweeper Beta | Microsoft Connect to make sure there are no viruses lurking when the repair install is finished.
      My Computer


  5. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #25

    1454 said:
    writhziden said:
    Were you able to actually run the sfc /scannow? I am a bit confused. What is the status of the machine? What do you mean that you are unable to download anything?

    If you want to avoid doing a restore, and you are worried about losing your info, I would suggest doing a repair install. I recommend doing this ASAP before more damage is done to the system and you are unable to get into Windows to run it.
    No, I wasn't able to run the sfc. It gave me the second line after trying to run with CMD under startup repair. I tried to run sfc multiple times, then rebooted as it said, then tried to run sfc again. Then, it still gave me the error message above. Tried to reboot one more time just to see if the reboot didn't change what it needed to the first time. Then tried to run sfc one last time, and it still wouldn't do it, it still gave me the error message above.

    The machine is usable, I can boot into windows, and I can use WMC. I can use IE. and could use Chome until I uninstalled, and tried to re-install. During the re-install it fails.

    I can download, but I can't install. Every time I try to install something it fails. It has done this before, and the only way to fix it was restoring the backup. I know that's not real descriptive, but its really all I know to say.

    I'm not really worried about losing my info per say, just my copy protect licenses. I'm just not sure if I can back those up separately, and I have about 50 hours worth of shows with the copy once flag.

    I did try to install ubuntu 10.04 on the machine the first time, before getting the W7 license, and it failed right out of the gate. I was never able to use it. However, I did have a partition for it. I used W7 to delete the partition but I could never merge it with the w7 partition because it was before the w7 partition. I didn't know if this would be relevant, but I thought I would add it anyway.

    Thanks again, I really appreciate the help.
    The repair install would keep your licenses intact. It just allows you to install Windows again while preserving the users' files and programs. If you want to try, you can do the sfc /scannow through Windows using the tutorial: SFC /SCANNOW Command - System File Checker and see if your problem is fixed. Then you would not have to do the repair install if you are uncomfortable trying that. Edit: You may have to run the system file check in safe mode with command prompt to get it to work. Good luck!

    Hope I can continue to be of help.

    Edit: I would still recommend doing the standalone Microsoft System Sweeper to make sure your problem is not caused by a virus.
      My Computer


  6. Posts : 11
    W7 pro x64
       #26

    So, I have tried to download the file sweeper and it gives me c++ errors. In fact, everything that I have downloaded(reinstall of chrome, MS sweeper, avast) have all given me errors of varying varieties. I'm going to try and reinstall windows using your suggested method and see how that goes. Thanks again for the help.

    Also, Now I can't reinstall windows because my SSD is only 60 GB and it says "there is not enough disk space" to do the upgrade. Is there a work around for that?
    Last edited by 1454; 11 Dec 2011 at 12:42.
      My Computer


  7. Posts : 11
    W7 pro x64
       #27

    Can I create a backup, then wipe the full system, reinstall, then restore my files from that backup? I know that the times I have restored from image it has kept my WMC licenses.
    Last edited by 1454; 11 Dec 2011 at 13:40.
      My Computer


  8. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #28

    If you create a system image, you can mount it as a virtual disk and get your files and licenses back if you know where the licenses are located.
      My Computer


  9. Posts : 11,269
    Windows 7 Home Premium 64 Bit
       #29

    Were you able to get your system back up and running and retrieve your important files from an image? Let us know if you still need help. :)
      My Computer


  10. Posts : 11
    W7 pro x64
       #30

    I still haven't fixed it, but I have just let it be over the holidays. I haven't really had time to diag and fix what is going on. But I think it my be an issue with the SSD losing sectors of memory, because apparently this is a problem with the OCZ drive I bought. I'm going to replace it with my old lappy drive and see if that fixes it. I do appreciate the help you've given.
      My Computer


 
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