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Windows 7: Can't login, Atbroker.exe error


28 Jan 2010   #1

Windows 7
 
 
Can't login, Atbroker.exe error

keep getting Atbroker.exe popup error after logging in. hit ok and then get black screen. have to hard shut down. Any help? I am not using RDP as noted in many searches. ctl + alt+ delete or end does nothing because windows hasn't fully loaded by the time I get the popup

My System SpecsSystem Spec
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28 Jan 2010   #2

W7x64 Pro, SuSe 12.1/** W7 x64 Pro, XP MCE
 
 

I have no idea of what is going on, but since I read a thread here just a bit earlier about how to log on to a remote computer with RDP, without bumping the logged in session, and the other user not knowing anything about it, the first thing that I would do is to log into Safe Mode and check that Remove Access Connection Manager, Remote Access Auto Connection Manager, Remote Desktop Configuration and Remote Desktop Service items were disabled. This may not have anything to do with the problem, but it is a place to start. If you can reach Safe Mode desktop, it wouldn't hurt to do some scans with Malwarebytes, SpyBot and your AV.

If that doesn't help (and maybe if it did), I would then do a system restore to a point just prior to when this problem appeared.
My System SpecsSystem Spec
29 Jan 2010   #3

Windows 7 Pro
 
 

I've got the same issue, and I don't think we're alone!

Once I've had the error I can ctrl+alt+delete to get the Log-off/restart options, but none of them do anything. Task manager won't run either.

It boots into safe mode fine, and so far I have tried:
1) Full system virus scan overnight
2) System restore back to a point on Tuesday morning (26th Jan)
3) Disable all Remote Desktop related services in msconfig
4) Run CCleaner and its registry cleaner
5) Run a quick scan with Malwarebytes
6) System restore back to a point on 20th Jan

I'm now going to run a full Malwarebytes scan over lunchtime.

But nothing seems to working ... any ideas..?
My System SpecsSystem Spec
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29 Jan 2010   #4

XP Pro
 
 

Same issue here as of this morning.

Our Dell came installed with Vista and we did an in place upgrade to Windows 7. Has anyone else here in the same situation or was your machine newly installed as 7 ?

Thanks
My System SpecsSystem Spec
29 Jan 2010   #5

Windows (XP, Vista, 7) & OS X (10.4, 10.5, 10.6)
 
 
AtBroker.exe error, can't login

I ran some Windows updates last night (not sure exactly which ones, whatever the latest were). Now, when I try and boot into the machine I get an AtBroker.exe and Explorer.exe error and the screen goes black. I can control-alt-delete to log off, but that's about it. No way into the machine.

Anyone else having this problem? Is there a fix?

Thanks,
Kristin.
My System SpecsSystem Spec
29 Jan 2010   #6

Windows 7 upgraded in place from Visto
 
 
atbroker.exe

I also just started getting the same problem. I had Vista and upgraded 'in-place' to Windows 7. Worked ok for a while, now when I startup I get the atbroker.exe notice (and also iexporer.exe notice) and then I get a black screen and the system just doesn't do anything else.

Suggestions?

I could logon in safe mode, but then Windows would not let me try to re-install Windows 7.
My System SpecsSystem Spec
29 Jan 2010   #7

Windows 7 Ultimate x32
 
 

Once I messed up shell32.dll, and got the same message as you, I have made a recovery disc earlier and system restore was the cure Or try with your Windows 7 cd.
Hope this helps,
cheers
My System SpecsSystem Spec
29 Jan 2010   #8
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

This has worked many .... CTRL-ALT-END
My System SpecsSystem Spec
29 Jan 2010   #9

Windows 7 upgraded in place from Visto
 
 

Thanks. I'll try the CTRL-ATL-END when I go home for lunch today.
My System SpecsSystem Spec
29 Jan 2010   #10

Windows (XP, Vista, 7) & OS X (10.4, 10.5, 10.6)
 
 

Trying a System Restore.
I haven't "messed" with anything, so not sure why (other than the fact that I'm running Windows) this happened.
Ctrl-Alt-End didn't do anything (I know that's supposed to kick out the remote desktop or whatever, but didn't seem to work)?
k.
My System SpecsSystem Spec
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 Can't login, Atbroker.exe error




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