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Windows 7: Location of windows.old

21 Feb 2010   #1

 
 
Location of windows.old

I just had to do a custom update of windows 7. I was told all my files would be on windows.old so I could restore them to my C drive. I can't find windows.old. I ultimately had to do this because when clearing my second hard drive (D) it also deleted the boot mgr which apparently was on that drive instead of on C as it should have been. After clearing D by Microsoft reformating it and custom installing windows 7 on the C drive I can't find my files nor can the computer find my D drive which is our back up drive.

Can anyone help?

Swapalot


My System SpecsSystem Spec
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21 Feb 2010   #2

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by swapalot View Post
I just had to do a custom update of windows 7. I was told all my files would be on windows.old so I could restore them to my C drive. I can't find windows.old. I ultimately had to do this because when clearing my second hard drive (D) it also deleted the boot mgr which apparently was on that drive instead of on C as it should have been. After clearing D by Microsoft reformating it and custom installing windows 7 on the C drive I can't find my files nor can the computer find my D drive which is our back up drive.

Can anyone help?

Swapalot
Normally after performing an install windows.old will be at the root of C:... but if you deleted the boot mgr... the install probably didnt see your old windows install and it may be gone.
My System SpecsSystem Spec
21 Feb 2010   #3

Windows 7 Professional x64 PL
 
 

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21 Feb 2010   #4

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by Flavius View Post
Sorry Flavius, but he said he doesnt see/cannot find the windows.old folder... so I dont think that tut will help him.

swapalot: did you find it?
My System SpecsSystem Spec
22 Feb 2010   #5

 
 
found windows.old

I contacted Microsoft and they showed me where it was and copied them back to my C drive. But now it is shown as the 2nd drive and not the primary so ow I have to get them to show me how get the C drive back to primary and the other drive as the secondary so we can start backing up the files again.

Kathy
My System SpecsSystem Spec
22 Feb 2010   #6

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

swapalot:

So where was it, if not at the root of C:\?

This info may help other posters in the future?
My System SpecsSystem Spec
23 Feb 2010   #7

 
 
re: Windows.old

apparently it was at the root of "C" but since "C" at that time was not listed as the primary we still couldn't find it. Microsoft tech did some maneuvering to locate it. "C" is now the primary and not the secondary drive. I don't know much about computers and can only follow directions to find stuff that I do not use on a daily basis. Hopefully all is cleared up now. But we now also have a 3rd external hard drive which we will back up our documents and pictures as I had my fingers crossed that I would not lose them during the troubles. The tech wanted to do a reinstall on the "C" drive when it was listed as the secondary which would have wiped out everything because that was where everything was including windows.old. We caught that and didn't let them do it and got help from a supervisor and within 30 minutes it was fixed. Wish they had done that in the first place instead of taking several days of trying to fix it and making the problem worse the more they tried to make it better.

Kathy
My System SpecsSystem Spec
27 Feb 2010   #8

Windows 7 Ultimate 32 bit 6.1, build 7600
 
 

After a recent re-install of Windows 7, I couldnt find windows.old and a search couldnt find it. I found it by clicking windows start button, then my user name on the side bar and it was right below the appdata folder.
My System SpecsSystem Spec
28 Feb 2010   #9

Windows 7 Ultimate 64 bit Steve Ballmer Signature Edition
 
 

Quote   Quote: Originally Posted by swapalot View Post
apparently it was at the root of "C" but since "C" at that time was not listed as the primary we still couldn't find it. Microsoft tech did some maneuvering to locate it. "C" is now the primary and not the secondary drive. I don't know much about computers and can only follow directions to find stuff that I do not use on a daily basis. Hopefully all is cleared up now. But we now also have a 3rd external hard drive which we will back up our documents and pictures as I had my fingers crossed that I would not lose them during the troubles. The tech wanted to do a reinstall on the "C" drive when it was listed as the secondary which would have wiped out everything because that was where everything was including windows.old. We caught that and didn't let them do it and got help from a supervisor and within 30 minutes it was fixed. Wish they had done that in the first place instead of taking several days of trying to fix it and making the problem worse the more they tried to make it better.

Kathy
Kathy:

Does this look familiar?
Location of windows.old-drive-mgmt.jpg


My System SpecsSystem Spec
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 Location of windows.old




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