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Windows 7: wd usb hard drive from Mac to PC


24 Feb 2010   #11

windows 7 ultimate
 
 

For your information, this is the response that I received from western digital. Should I still go ahead with the Active@Kill… download?

Dear Robert,

Thank you for your reply.

You can still use it with another computer but not with Windows 7.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Reyniel S.
Western Digital Service and Support
http://support.wdc.com

Customer (Robert Attwater)
02/23/2010 11:13 PM
Thank you for your reply, Reyniel. No, the drive does not show in disk management. I guess it is into the bin then, or onto that endless storage shelf of redundant computers & bits. Oh well, it was worth a try. Thanks again for your help. Regards, Robert.
Response (Reyniel S.)
02/23/2010 09:02 PM
Dear Robert,

Thank you for contacting Western Digital Customer Service and Support. My name is Reyniel S.

I sincerely apologize for the inconvenience.

Unfortunately, this hard drive, is not in the list of compatible drives with Windows 7.

It could work but we don't guarantee.

Does it show in Disk Management?

Answer Title: How to access Disk Management in Windows 2000, XP, or Vista to manage your hard drives
Answer Link:
http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1284



Sincerely,
Reyniel S.
Western Digital Service and Support
http://support.wdc.com


My System SpecsSystem Spec
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24 Feb 2010   #12
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello mate.


One question/ statement, if you don't have anything to lose why not zero the drive and see if Windows 7 will recognize the drive? Does the machine BIOS "see" it?
My System SpecsSystem Spec
24 Feb 2010   #13

windows 7 ultimate
 
 

Okay. I will download the Active@Kill… app and see what happens. As you say, nothing to lose.Ta
My System SpecsSystem Spec
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24 Feb 2010   #14
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by rattwater View Post
Okay. I will download the Active@Kill… app and see what happens. As you say, nothing to lose.Ta

Don't forget to post back with how it sorts out.
My System SpecsSystem Spec
24 Feb 2010   #15

7 Ultimate x64
 
 

Can you link the drive in question?

The notion that a hard drive is "incompatible" with any version of Windows, or any version of any OS is, to me, rather absurd, since USB is a standard that's going to be the same across all platforms.

They "may" mean that you can't use some of their tools built into the firmware... that's possible... but as far as just using it for storage, I can't think of any reason why this should not be a really simple procedure.
My System SpecsSystem Spec
25 Feb 2010   #16

windows 7 ultimate
 
 

Thanks for your continuing interest and support guys. I downloaded the Active@Kill… app, windows version, and fired it up. Unfortunately, it also failed to recognise the western digital drive. I have not been game to burn a bootable disk and do a computer restart with that. This isn't worth risking my computer over, but I would still like to beat the *******! Maybe I should find an xp machine and try it in that first?? I know there is nothing wrong with the drive, as it works fine in a Mac. It is frustrating that western digital was not more knowledgeable in their response. I don't understand what you mean by "link the drive".
My System SpecsSystem Spec
25 Feb 2010   #17

W7 Pro 64bit
 
 

Hello,

Hook the drive back up to the Mac.
IF YOU NEED NOTHING ON THE DRIVE proceed to Disc Utility & erase/zero it out.
Then plug back into the Windows 7 PC.
Reboot

fmg
My System SpecsSystem Spec
25 Feb 2010   #18

7 Ultimate x64
 
 

Quote   Quote: Originally Posted by rattwater View Post
... I downloaded the Active@Kill… app, windows version, and fired it up. Unfortunately, it also failed to recognise the western digital drive. I have not been game to burn a bootable disk and do a computer restart with that. This isn't worth risking my computer over, but I would still like to beat the *******! ...
...

Until you create a bootable diskette/floppy/cd and run the program on a reboot, you're not actually doing anything. Of course it won't recognize the drive.
My System SpecsSystem Spec
27 Feb 2010   #19

windows 7 ultimate
 
 

It's looking more like a trip to the local store to buy a new one. But it is frustrating to fail on those matters. In response to your advice, I have again cleaned the drive on a mac via utilities/erase (also checking that the drive works just fine on the Mac, which it does), then connected it to my PC and rebooted. But still the drive was not recognized. So I thought it was time to create the rebootable kill disk. But alas, thwarted again! The bootable… creater programme insisted that my drive was A:! I do not have A! My RW drive is D:! But it would not let me specify that. So I tried a USB device. But while it recognised its correct location, F:, it claimed that it had the wrong "handle",! Any other ideas before I take it for a swim with me tomorrow! Thanks anyway. Robert
My System SpecsSystem Spec
08 Jan 2011   #20

Windows 7 64bit Professional
 
 
Fix for this

I had the exact same problem.

MacDrive8 fixed this & allowed me to see the Mac formatted disk & reformat into NTFS format.

I was only using the free trial but it did the trick.

-evan
My System SpecsSystem Spec
Reply

 wd usb hard drive from Mac to PC




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