wd usb hard drive from Mac to PC

For your information, this is the response that I received from western digital. Should I still go ahead with the Active@Kill… download?

Dear Robert,

Thank you for your reply.

You can still use it with another computer but not with Windows 7.

If you have any further questions, please reply to this email and we will be happy to assist you further.

Sincerely,
Reyniel S.
Western Digital Service and Support
http://support.wdc.com
Customer (Robert Attwater)

02/23/2010 11:13 PM

Thank you for your reply, Reyniel. No, the drive does not show in disk management. I guess it is into the bin then, or onto that endless storage shelf of redundant computers & bits. Oh well, it was worth a try. Thanks again for your help. Regards, Robert.
Response (Reyniel S.)

02/23/2010 09:02 PM

Dear Robert,

Thank you for contacting Western Digital Customer Service and Support. My name is Reyniel S.

I sincerely apologize for the inconvenience.

Unfortunately, this hard drive, is not in the list of compatible drives with Windows 7.

It could work but we don't guarantee.

Does it show in Disk Management?

Answer Title: How to access Disk Management in Windows 2000, XP, or Vista to manage your hard drives
Answer Link: http://wdc.custhelp.com/cgi-bin/wdc.cfg/php/enduser/std_adp.php?p_faqid=1284



Sincerely,
Reyniel S.
Western Digital Service and Support
http://support.wdc.com

Okay. I will download the Active@Kill… app and see what happens. As you say, nothing to lose.Ta

Thanks for your continuing interest and support guys. I downloaded the Active@Kill… app, windows version, and fired it up. Unfortunately, it also failed to recognise the western digital drive. I have not been game to burn a bootable disk and do a computer restart with that. This isn't worth risking my computer over, but I would still like to beat the *******! Maybe I should find an xp machine and try it in that first?? I know there is nothing wrong with the drive, as it works fine in a Mac. It is frustrating that western digital was not more knowledgeable in their response. I don't understand what you mean by "link the drive".

Hello,

Hook the drive back up to the Mac.
IF YOU NEED NOTHING ON THE DRIVE proceed to Disc Utility & erase/zero it out.
Then plug back into the W7 PC.
Reboot

fmg

It's looking more like a trip to the local store to buy a new one. But it is frustrating to fail on those matters. In response to your advice, I have again cleaned the drive on a mac via utilities/erase (also checking that the drive works just fine on the Mac, which it does), then connected it to my PC and rebooted. But still the drive was not recognized. So I thought it was time to create the rebootable kill disk. But alas, thwarted again! The bootable… creater programme insisted that my drive was A:! I do not have A! My RW drive is D:! But it would not let me specify that. So I tried a USB device. But while it recognised its correct location, F:, it claimed that it had the wrong "handle",! Any other ideas before I take it for a swim with me tomorrow! Thanks anyway. Robert

I had the exact same problem.

MacDrive8 fixed this & allowed me to see the Mac formatted disk & reformat into NTFS format.

I was only using the free trial but it did the trick.

-evan