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Windows 7: Problems shutting down computer

26 Feb 2010   #1

windows 7
 
 
Problems shutting down computer

I have great difficulties shutting my laptop down with Windows 7. It just sits on the "windows is shutting down" page for all eternity and eventually I just have to manually turn off the computer.

If anyone has any advice, please let me know.

Thanks in advance!


My System SpecsSystem Spec
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26 Feb 2010   #2

Windows 7 Professional x64
 
 

Welcome!

Advice? Definitely. It sounds like a program you are running is causing the hang.

My first suspicion is the anti-virus. Try disabling/uninstalling it for the time being.

Here's another thing you can try. In Task Manager (Ctrl-Shift-Esc), in the Processes tab, End half of the processes. Make a list of which ones you ended.

If it still hangs, you can suspect that the rogue process is in the other half. If it works, you can start trying to narrow down exactly which process is causing the trouble.

Let us know how it turns out!

~JK

Edit: One more question I should ask. After you reboot, if you immediately restart again, does it still hang?
My System SpecsSystem Spec
26 Feb 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Welcome to the forum,

Using a variation of Jonathans approach, called a clean boot, try this
How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

You could, also, boot in safe mode. If it works in safe mode, it is pretty sure that the problem originates from a process not closing properly.
My System SpecsSystem Spec
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26 Feb 2010   #4

Windows 8.1 Pro RTM x64
 
 

Hi ChassTo and welcome to Windows 7 Forums

Have a look at this Tutorial from Vista Forums to make sure that you haven't got your Virtual Memory Paging File set to clear at shutdown. It's exactly the same for Windows 7.
Virtual Memory Paging File - Clear at Shutdown - Vista Forums
My System SpecsSystem Spec
26 Feb 2010   #5

windows 7
 
 
Many thanks

To those of you who responded. I will try your suggestions. I am a bit of a dolt with computers and your help and advice is very much appreciated.

Best greetings from Toronto,
ChasssTO
My System SpecsSystem Spec
26 Feb 2010   #6

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

With all the different suggestions, one is sure to work. Just keep us posted and we will get you up and running again.
My System SpecsSystem Spec
27 Feb 2010   #7

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Open a command prompt (cmd.exe) and enter: shutdown -f -s -t 0 and press enter. Does the machine shutdown correctly? If it does you have a program or a service that is not shutting down correctly and the machine is stuck waiting for it to shutdown properly.
My System SpecsSystem Spec
03 Mar 2010   #8

windows 7
 
 
It's working

Thanks everyone. My computer now shuts down properly. Now I am off to the Network forum as I upgraded my modem and cannot connect to my wireless network.

Love ya, Windows 7
My System SpecsSystem Spec
03 Mar 2010   #9

Windows 8.1 Pro RTM x64
 
 

I'm pleased that you have resolved this problem.

What was the issue?
My System SpecsSystem Spec
03 Mar 2010   #10

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Quote   Quote: Originally Posted by ChasssTO View Post
Thanks everyone. My computer now shuts down properly. Now I am off to the Network forum as I upgraded my modem and cannot connect to my wireless network.

Love ya, Windows 7
Sorry that you traded one problem for another. Feel free to come back any time for additional help.
My System SpecsSystem Spec
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 Problems shutting down computer




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