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Windows 7: Possible Upgrade issue?

27 Feb 2010   #1
Tousdae

Windows 7 Professional 64 bit
 
 
Possible Upgrade issue?

I ran my pc on Vista. I wanted to upgrade to 7 and bought Windows 7 Professional upgrade for Vista. Everything was beautiful.

Last week my motherboard died (on a HP pc less than a year old ) so I brought my pc to my computer guy. He installed XP (it's the only OS he'll use) and then took my windows 7 and installed that as I couldn't get it to install. Well, I'm having a load of program issues. So this morning I woke up thinking maybe the problems stem from the 7 disk being an upgrade for Vista and we upgraded from XP. Whatcha think?

Now if I go buy a full version of Windows 7, can I install over what I have on here already or do I, once again , have to back up everything and start from a clean drive??

Also, I'm using Outlook again. My PC guy put it on the pc so of course I jumped right on it to see if it could be used. It has it's issues, a few errors when I first open the program, but it does work. Didn't Outlook become obsolete with 7?

Please help. Before the motherboard died, my video card died. I needed to buy a new one of those and then a new psu to support it. My printer also died! So for about a month I've been dealing with PC issues, shelling out all kinds of money and I've had it. I'd like to wrap all these problems up and just be done with it.

Thanks


My System SpecsSystem Spec
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27 Feb 2010   #2
gregrocker

 

The performance you've having would have nothing to do with how Win7 was upgraded since an in-place Upgrade was not possible from XP.

You do not have to have the qualifying XP or Vista installed to use the Upgrade version: Clean Install with a Upgrade Windows 7 Version

I would back up files, boot from the Upgrade DVD, wipe the HD using Custom>Drive Tools, repartition as you desire, then format before installing Win7 to first partition.

The Upgrade DVD will scan the HD at bootup to see previous OS to allow Upgrade key.

If you want to try to troubleshoot your current install, start by looking for repeat Errors in Event Viewer by rightclicking Computer>Manage, checking Performance Logs and Generating a System Health Report at Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools
My System SpecsSystem Spec
27 Feb 2010   #3
Wishmaster

Windows 7 Home Premium 64bit
 
 

I wouldn't upgrade from any OS.

As many others may suggest, and i am a firm believer in, a clean install is always the best route to ensure a trouble free installation.

Meaning deleting all partitons, Format the HD and install Win7.

And yes, you can use a upgrade disc to do a clean install. You might have a activation issue, but choosing activate by phone should work.
possibly talking to a MS rep. and explaining what happened and get activated that way.

MS Support is painless quite honestly. All they are concerned about is that your Key, is only activating 1 PC.
My System SpecsSystem Spec
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27 Feb 2010   #4
Tousdae

Windows 7 Professional 64 bit
 
 

Ok, thank you. I just got off the phone with my pc guy who is insisting that I need a full version. I love my pc guy lol, but he's very thick headed. I told him I asked advice here. He'll do it though. Now I have to wait until next weekend. I wish I knew how to do these things lol. I just put everything back on my HD so there is nothing new to backup. By next weekend, there probably will be.
My System SpecsSystem Spec
27 Feb 2010   #5
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by gregrocker View Post
The performance you've having would have nothing to do with how Win7 was upgraded since an in-place Upgrade was not possible from XP.

You do not have to have the qualifying XP or Vista installed to use the Upgrade version: Clean Install with a Upgrade Windows 7 Version

I would back up files, boot from the Upgrade DVD, wipe the HD using Custom>Drive Tools, repartition as you desire, then format before installing Win7 to first partition.

The Upgrade DVD will scan the HD at bootup to see previous OS to allow Upgrade key.

Suggest you replace Outlook with Windows Live Mail downloaded from Live Essentials, which will also be offered as an Update.

If you want to try to troubleshoot your current install, start by looking for repeat Errors in Event Viewer by rightclicking Computer>Manage, checking Performance Logs and Generating a System Health Report at Control Panel\All Control Panel Items\Performance Information and Tools\Advanced Tools
Hello Tousdae.

Did you have a look at the tutorial that Greg listed for you, it's very easy to follow.

Just click the blue text in Greg's post.
My System SpecsSystem Spec
27 Feb 2010   #6
Tousdae

Windows 7 Professional 64 bit
 
 

Hi,

Yes, I looked at the tuts. My problem is fear. If I screw up then I don't have a pc until next weekend and I work on my pc. I'm not technical at all. I'd love to attempt it, but I don't have enough confidence in myself to attempt it I'd have to reformat both HDs and try this install. It's scary! lol
My System SpecsSystem Spec
27 Feb 2010   #7
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

It's ok mate, only do what you're comfortable with, no one here will think less of you.
My System SpecsSystem Spec
27 Feb 2010   #8
karlsnooks

MS Windows 7 Ultimate SP1 64-bit
 
 

You follow that procedure given in that tutorial.

Your "PC Guy" has already demonstrated his incompetence.

Here's another explanation of making a clean install using an upgrade DVD.
http://www.winsupersite.com/win7/cle...rade_media.asp
My System SpecsSystem Spec
27 Feb 2010   #9
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I use Outlook, not Outlook Express, with no problems. Outlook did not become obsolete; but Outlook Express did. If you are using Outlook Express, do go with Windows Live Mail.
My System SpecsSystem Spec
27 Feb 2010   #10
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Tousdae.


Don't let some others belligerence bother you; do only what you're comfortable with.
My System SpecsSystem Spec
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