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Windows 7: Keyboard unresponsive after bsod from hibernation

01 Mar 2010   #1

Windows 7 64bit
 
 
Keyboard unresponsive after bsod from hibernation

I just recently built a new computer for my dad. Here are the specs:


I set up the computer with Windows 7 Ultimate 64bit and everything went smooth. Then I would get a blue screen after I turned off the computer through hibernation and then turned it back on. It even happened after I shut it down. I tried installing a hotfix for the bsod error code (which was 0x00000050) but it didn't help.

Now the computer blue screened again and this time it couldn't restore back to a safe point before the issues. My screen freezes (or keyboard goes unresponsive) when Windows says "Windows cannot restore back to a previous point" then it asks if I can choose a point or simply continue. I also cannot get into safe mode on this motherboard, F8 is unresponsive. If I try to boot from a CD, when I hit any key to do so, the keyboard goes unresponsive and I can't boot from a CD.

What can I do? I already formatted the Hard Drive on my pc in hopes that the computer would automatically boot to the CD but that didn't work. It just said that the Hard Drive has a problem and that I need to boot from a CD to fix it...

Edit: Ok I enabled legacy support for USB keyboards and mice and now I can boot from a CD, but does anyone know what I can do to prevent this from happening again?

My System SpecsSystem Spec
.

01 Mar 2010   #2

Windows 7 Professional x64
 
 

Welcome!

Sounds like either a bad keyboard or corrupted install.

Disconnect the hard drive, and boot from the Installation disc. When you get to the language screen, plug the hard drive in again and select Rescan Disks.

Let us know if it works. That will help us diagnose the problem a bit more.
My System SpecsSystem Spec
01 Mar 2010   #3

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by Jonathan_King View Post
Welcome!

Sounds like either a bad keyboard or corrupted install.

Disconnect the hard drive, and boot from the Installation disc. When you get to the language screen, plug the hard drive in again and select Rescan Disks.

Let us know if it works. That will help us diagnose the problem a bit more.
Oh I didn't know you could Plug-and-play a hard drive... I'm going to have to find my Windows 7 cd and I'll post back. Thanks for the advice.

How do I rep you?
My System SpecsSystem Spec
.


01 Mar 2010   #4
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by picartman View Post
Quote   Quote: Originally Posted by Jonathan_King View Post
Welcome!

Sounds like either a bad keyboard or corrupted install.

Disconnect the hard drive, and boot from the Installation disc. When you get to the language screen, plug the hard drive in again and select Rescan Disks.

Let us know if it works. That will help us diagnose the problem a bit more.
Oh I didn't know you could Plug-and-play a hard drive... I'm going to have to find my Windows 7 cd and I'll post back. Thanks for the advice.

How do I rep you?

Hello picartman, welcome to Seven Forums!

Here's a tutorial that may interest you, at the link below.

AHCI : Enable in Windows 7 / Vista


Yes please post back with the outcome.
My System SpecsSystem Spec
01 Mar 2010   #5

Windows 7 Professional x64
 
 

You can hotplug SATA drives. The new one you bought is surely SATA.
My System SpecsSystem Spec
02 Mar 2010   #6

Windows 7 64bit
 
 

Ok I blue screened with an error 0x000000D1 the first time, and then I remembered to enable AHCI and now Windows finished reinstalling again. Hopefully I won't blue screen again, thanks guys.
My System SpecsSystem Spec
03 Mar 2010   #7
Microsoft MVP

W 7 64-bit Ultimate
 
 

Quote   Quote: Originally Posted by picartman View Post
Ok I blue screened with an error 0x000000D1 the first time, and then I remembered to enable AHCI and now Windows finished reinstalling again. Hopefully I won't blue screen again, thanks guys.

I see you've enabled AHCI but for others reference, here's a tutorial on that very subject at the link below.

AHCI : Enable in Windows 7 / Vista
My System SpecsSystem Spec
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 Keyboard unresponsive after bsod from hibernation




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