Windows 7: I have a question

HamishWest · 03 Mar 2010

H,
Does anyone know how to get free support for windows 7? As far as i see it, microsoft is a massive screw up, they cant even give you an email adress unless you pay for it. I have purchesed a windows 7 upgrade pack, i have had to reinstall Vista 5 times because it is a crap piece of technology. Microsoft have failed.....again. I am now so pissed, im looking for a refund and im switchig to Mac.
So, in a nutshell, does anyone know a free, official tech support email?
Thanks,
Hamish

Kari · 03 Mar 2010

Here's something for you, though I think you already know these options. Bottom left you find a 'Need more help?' link.

May I ask why are you re-installing Vista if you want to install Windows 7? Even if you have an upgrade edition, you can do a clean, custom install without having Vista installed. If this is what you are trying, read this tutorial.

If you are trying to do an in-place upgrade, read this.

Kari

HamishWest · 03 Mar 2010

Hi Kari,
Thanks for the links, im reinstalling Vista, because whenever i install updates to 7, it causes irepairable blue screns.
Hamish
EDIT: The need more help link takes me back to the screen that i cant do, because i dont have access to 7 long enough to get a PID

Grimmjow · 03 Mar 2010

free support =

HamishWest · 03 Mar 2010

I know, But I would like a refund

Kari · 03 Mar 2010

Could you please give us a bit more detailed description of your problem?

Kari

HamishWest · 03 Mar 2010

OK,
I install Windows 7 Home Premium, I go to update it, It gives me blue screens, i have allready posted the problem here: Guys, My computer will not load 7, please help me

Hamish

Dwarf · 03 Mar 2010

Hi Hamish,

You said that you reinstalled Vista 5 times? Is that so that you could upgrade Windows 7 over it? Have you tried clean-installing Windows 7? This IS possible from an upgrade version - see Clean Install with a Upgrade Windows 7 Version

Many problems can be eliminated by performing a clean installation, rather than an upgrade over an existing OS.

HamishWest · 03 Mar 2010

All those need the DVD, i dont have a DVD i downloaded the .EXE files

NoN · 03 Mar 2010

Quote: Originally Posted by HamishWest

I know, But I would like a refund

Could you giving them a call directly and explain what's going on?

Windows 7: I have a question

I have a question problems?