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Windows 7: User Icons Welcome screen corrupted by JV16 Powertools

09 Mar 2010   #1
zonajoe

Windows 7
 
 
User Icons Welcome screen corrupted by JV16 Powertools

My welcome screen login always had two icons with the my user names. Since doing a registry clean with JV16 Powertools 2009 my screen changed and now I have to type in a box named "other user" the name of user I want. Since I did a reboot after the clean and the welcome was changed. I know for a fact this was caused by JV16. Since that scan I have not been able to restore my system to an earlier date either. I have tried everything and have not been able to fix my problem. This happened once before but I was able fix the login issue by doing system restore but this time restore stopped working.


My System SpecsSystem Spec
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09 Mar 2010   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello zonajoe, welcome to Seven Forums!



As a first place to start, have a look at the tutorial at the link below.

SFC /SCANNOW Command - System File Checker

Be sure to post back with the outcome.
My System SpecsSystem Spec
09 Mar 2010   #3
zonajoe

Windows 7
 
 
JV16

Ran sfc /scannow last night and unfortunately no errors were found
My System SpecsSystem Spec
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09 Mar 2010   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

If you have a Windows install disk have a look at the first tutorial at the link below; if you don't, have a look at the second tutorial, at the link below.


Repair Install

System Repair Disc - Create
My System SpecsSystem Spec
09 Mar 2010   #5
zonajoe

Windows 7
 
 

Looks like that does a reinstall and data is reset to default
My System SpecsSystem Spec
09 Mar 2010   #6
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Sorry about that, I posted the wrong one.

Startup Repair
My System SpecsSystem Spec
09 Mar 2010   #7
zonajoe

Windows 7
 
 

Also tried the startup repair with no results, computer starts fine but logon screen has 2 users with one being OTHER USER rather than a name before i ran JV16 POWERTOOLS 2009. I think it changed something in the Registry. Any Ideas
My System SpecsSystem Spec
09 Mar 2010   #8
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Did that registry tool create a "backup" of the registry BEFORE it made changes, if so, see if that is still intact to use to restore the registry.


Just an idea.
My System SpecsSystem Spec
09 Mar 2010   #9
zonajoe

Windows 7
 
 

Great idea but i didnt create backup cause figured i could do sys restore, but now thats not working. Think i have fix for the restore-missing file in reg, going to create new one
My System SpecsSystem Spec
09 Mar 2010   #10
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Once you get this one sorted, have a look at this tutorial to use to create system restore points at startup, it's almost automatic once it's set up; there's even a method to use without a startup/re-start; at the link below.


System Restore Point : Create at System Startup
My System SpecsSystem Spec
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 User Icons Welcome screen corrupted by JV16 Powertools




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