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Windows 7: Problem with User Account

09 Mar 2010   #1

Windows 7 Professional
Problem with User Account

I recently purchased a Dell Vostro 220s with Windows 7 Pro installed. I migrated all my settings and data from my existing PC running XP Pro via my LAN. Whilst doing this I was instructed to set up an additional Administrator account which I named 'Administrator1' - it wouldn't allow 'Administrator' which I have now found out is because there is a 'hidden' account with that name.

When I tried to install Quickbooks I entered the activation key having logged in via my own account (set up as an Administrator) but received an error. This problem was solved by logging in using the Administrator1 account and then no problem occured. I have now discovered that MobileMe will not synchronise using my user account but does using Admin1. In addition Acrobat crashes on opening via my user account but not using Admin1.

It would appear that there is some fault with my user account but I don't know where to start. Are there settings which I can alter to correct the fault? Alternatively can I migrate my own data etc onto the Admin1 account and then just use that? Should I copy all my data, delete my own account and then set up a new account?

Many thanks in anticipation.


My System SpecsSystem Spec
09 Mar 2010   #2
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate

Hello JasonL, welcome to Seven Forums!

First off I would not use ant acct with Admin in the name at all, too many possible conflicts.

To get aquainted, have a look at the tutorial at the link below and the "related tutorials" listed at the end of the tutorial.
My System SpecsSystem Spec
09 Mar 2010   #3

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc

Welcome Jason,

Using you as his eyes, BareFootKid has given a very astute answer. However, it is possible that the problem is not with the account, but rather with permissions. May I suggest, follow the advice given by BFK, if you are not sucessful, you may want to try this.

It think that one of these remedies will work.

How to Take Ownership and Grant Permissions in Windows Vista My Digital Life
My System SpecsSystem Spec

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