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Windows 7: fax utility


12 Mar 2010   #1

Windows 7 Ultimate x64
 
 
fax utility

Windows 7 comes with a built-in fax utility. I have finally gotten it working although the documentation seems a bit sparse.

I have a calling card set up and everything seems fine. But...there's always a "but".

When I send a fax the number rings, I get the negotiation tones and a message saying that the fax is being sent. Takes about a minute. Then I get another message saying that the remote fax failed to answer in time and the call is being terminated.

Thing is the fax gets sent. I might suspect that it is the fault of the remote fax except this happens in every case so far.

Any thoughts? advice or answers?

My System SpecsSystem Spec
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12 Mar 2010   #2

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Can you give details on the fax modem, make, model, settings, etc.

I have similar problems with some of my fax machines
My System SpecsSystem Spec
12 Mar 2010   #3

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by DocBrown View Post
Can you give details on the fax modem, make, model, settings, etc.

I have similar problems with some of my fax machines
Well it's a US Robotics although I don't have the model at my fingertips at this time. In Windows 7 I don't see the options to do much to set the modem. It seems to be self-configured when Windows 7 recognized it. At lot of that I did in WinFax when this modem was connected/installed in a Win98 machine.
My System SpecsSystem Spec
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13 Mar 2010   #4

Windows 7 Ultimate x64
 
 

OK.

The modem is a usr 56k voice on the pci bus and is on com3. All indications are that it is working properly...and as mentioned faxes are going through...but when I query the modem in device manager, I gt a message saying that it is not responding.

I'm not sure what the problem is...the modem, which is dialing, negotiating and sending; or the Windows 7 fax software which reports the error
My System SpecsSystem Spec
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 fax utility




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