windows 7 start up

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fieldview

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Hi Im new on here and not great on computers but I know a little. My friend has recently bought a dell laptop with windows 7 installed, the problem is at start up it gives a choice of 2 windows 7 and has a black background. Both options have different settings when logged in. How do we get rid of this screen and just leave the one with the correct settings? thanks
 

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fieldview said:
Hi Im new on here and not great on computers but I know a little. My friend has recently bought a dell laptop with windows 7 installed, the problem is at start up it gives a choice of 2 windows 7 and has a black background. Both options have different settings when logged in. How do we get rid of this screen and just leave the one with the correct settings? thanks
Click to expand...

Right click on Computer (on start menu) and click on Properties. On the window that appears click on Advanced System Settings (on the left). Now select the Advanced Tab, then Startup and Recovery Settings. On the next window you should see Default Operating System, from there you should be able to choose which you boot with etc.

Hope this helps?
 

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Or use Easybcd. Download the latest version.
 

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members are assuming its a dual boot the OP is refering to ,it may also be an admin and a guest/user account , we need more info from the OP as to what exactly is on the screen :)
 

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hi, thanks everyone for your quick response!
I think the screen shows a duel boot but with winodws 7 x 2 if that makes sence. I can choose from booting with windows 7 or the other options is also windows 7. The computer is new. Reading around, if I understand correctly, when windows 7 is installed over xp it can cause this problem??? If this is correct, then this could only have been done by the retailer updating it to windows 7. I really think I should contact them and see what they have to say. what do you guys think...
 

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fieldview said:
hi, thanks everyone for your quick response!
I think the screen shows a duel boot but with winodws 7 x 2 if that makes sence. I can choose from booting with windows 7 or the other options is also windows 7. The computer is new. Reading around, if I understand correctly, when windows 7 is installed over xp it can cause this problem??? If this is correct, then this could only have been done by the retailer updating it to windows 7. I really think I should contact them and see what they have to say. what do you guys think...
Click to expand...

yes , i think that would be the sensible thing to do :)
 

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win 7 ultimate32bit, Win8.1pro wmc 32bitamd phenom x4 9600corsair twinxs 2x2gb2x nvidia 1gb 8500gt
Computer type
PC/Desktop
Computer Manufacturer/Model Number
self build
OS
win 7 ultimate32bit, Win8.1pro wmc 32bit
CPU
amd phenom x4 9600
Motherboard
asus m2n32-sli deluxe
Memory
corsair twinxs 2x2gb
Graphics Card(s)
2x nvidia 1gb 8500gt
Sound Card
onboard
Monitor(s) Displays
23" PB Viseo 233d
Screen Resolution
1920x1080
Hard Drives
maxtor sata 500gb
maxtor sata 320gb
fujitsu sata200gb
PSU
oryxx tornado 750w
Case
thermaltake xaser lll
Cooling
artic freezer64 pro + 7 case fans
Type Disk Management into Start search box. Post back here a screeshot of your full Disk Management drive map and we can help you sort it out. Use Snipping Tool in Start Menu, attach file using paper clip in Reply box.

If there are indeed two Win7's, you will want to preserve the one which is System Active, after booting into it to confirm it is fully functional and contains your files. We can help you then delete the other one.

Or we can help you recover System Active MBR into the other Win7 if you prefer that one. Determine which you want to keep by booting into each and checking Disk Mgmt to see which you are currently in.
 
Last edited:

My Computer My Computer

At a glance

W 7 64-bit UltimateIntel Q9550 Yorkfield8GB Dominator 8500C5DATI : XFX 5870
Computer Manufacturer/Model Number
* BFK Customs *
OS
W 7 64-bit Ultimate
CPU
Intel Q9550 Yorkfield
Motherboard
ASUS P5Q Pro
Memory
8GB Dominator 8500C5D
Graphics Card(s)
ATI : XFX 5870
Sound Card
Realtek HD Audio 7-1
Monitor(s) Displays
1x 47" LCD HDMI & 3x 26" LCD HDMI
Screen Resolution
1920x1080P & 1920x1200
Hard Drives
1x 80GB Intel X25-M G2 SSD : 1x 500GB & 1x 640GB WD Caviar Black(s)
PSU
Corsair 620HX
Case
Cooler Master RC-690
Cooling
Tuniq Tower 120, 2x 140mm and 3x 120mm case fans
Keyboard
Microsoft 500
Mouse
Razer Diamondback 3G
Internet Speed
14 Mb/s
Other Info
1x Koutech 3Gb/s SATA HDD Hot Swap Rack
gregrocker said:
Type Disk Management into Start search box. Post back here a screeshot of your full Disk Management drive map and we can help you sort it out. Use Snipping Tool in Start Menu, attach file using paper clip in Reply box.

If there are indeed two Win7's, you will want to preserve the one which is System Active, after booting into it to confirm it is fully functional and contains your files. We can help you then delete the other one.

Or we can help you recover System Active MBR into the other Win7 if you prefer that one. Determine which you want to keep by booting into each and checking Disk Mgmt to see which you are currently in.
Click to expand...

thanks will do that but it will be sometime next week as I wont see my friend with her computer till then.
 

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