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Windows 7: Cannot log onto guest account

20 Mar 2010   #1
May4nn

I don't know.
 
 
Cannot log onto guest account

Hello!

When I log onto the guest account on my laptop, a window pops up and it says "guest/account/desktop inaccessible." The desktop is blank (all black) and there are no icons. You basically can't do anything on my guest account (like go on the internet, microsoft word, etc.) My main administrator account seems fine to me. I think. I don't know what's wrong!

Please help!


My System SpecsSystem Spec
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20 Mar 2010   #2
Ztruker

Windows 8 Core X64
 
 

My System SpecsSystem Spec
21 Mar 2010   #3
May4nn

I don't know.
 
 
Guest Turn on/off

Quote   Quote: Originally Posted by Ztruker View Post

Hello. Thanks for the reply Ztruker. Your url link doesn't work. Also, I've read the Guest Account - Turn On or Off section already and I've tried it many times. But it doesn't work. My Guest account is still inaccessible.
My System SpecsSystem Spec
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21 Mar 2010   #4
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello May4nn, welcome to Seven Forums!



Maybe a malware scan is in order, install the free version from the link below and run a full scan and be sure to post back with the outcome.

Malwarebytes
My System SpecsSystem Spec
22 Mar 2010   #5
Ztruker

Windows 8 Core X64
 
 

My apologies. I don't know where that link came from. I fixed it so it points to the right place now.

What version of Windows 7 are you using, Home Premium, Professional or Ultimate? I just tried in on my Pro system and it worked as expected. I followed the tutorial by Brink in the (corrected) Link I posted.
My System SpecsSystem Spec
22 Mar 2010   #6
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Did you try creating a second guest account and checking whether you can logon?
My System SpecsSystem Spec
22 Mar 2010   #7
motc7

 
 

Quote   Quote: Originally Posted by Bill2 View Post
Did you try creating a second guest account and checking whether you can logon?
Yes, I would try this as well. Could be a corrupt user account.
My System SpecsSystem Spec
18 May 2010   #8
pcs3657

xp, vista, seven
 
 
Create a new account

If your guest account is not working the account may be corrupt, in this case you can create a new account and remove the old account.
My System SpecsSystem Spec
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 Cannot log onto guest account




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