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Windows 7: Windows Live Messenger crashes on startup.

24 Mar 2010   #1

Windows 7 Ultimate 64-Bit
Windows Live Messenger crashes on startup.

I don't know why but whenever messenger starts when i log in it just immediately crashes and I have to start it myself.

Faulting Application Path: C:\Program Files\Windows Live\Messenger\msnmsgr.exe

Problem signature
Problem Event Name: BEX
Application Name: msnmsgr.exe
Application Version: 14.0.8089.726
Application Timestamp: 4a6ce533
Fault Module Name: unknown
Fault Module Version:
Fault Module Timestamp: 00000000
Exception Offset: fff00000
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.
Locale ID: 3081

Extra information about the problem
LCID: 1033
Bucket ID: 694280390

My System SpecsSystem Spec
24 Mar 2010   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

You can try a couple of things.

1) Run WLM in compatibility mode. Log out from WLM and close the window. Go to Start-Programs-Windows Live, then right Click on WLM and select properties. Then click on Compatibility tab and run it as Vista SP2.

2)Look inside event viewer for any clue. You can create a custom view by filtering on Event Source as Windows Live Messenger. It'll then show up all recent events associated with WLM.

3) Uninstall WLM, cleanup, then reinstall.
My System SpecsSystem Spec
24 Mar 2010   #3

Windows 7 Ultimate 64-Bit

I used to run it in compatibility and its fine. You just don't get the superbar features.
My System SpecsSystem Spec


 Windows Live Messenger crashes on startup.

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