My HP Pavilion Q8200, 8GB RAM, WIN7 scores low compared

MY HP Pavilion Intel CPU Q8200 scores low when compared with other CPUs, same Q8200, same RAM (8GB or less) same Graphics Express NVDIA 9400GT, WIN7, no applications loaded other than ESET NOD32 AV.
My HP gets only a score of 691 whereas a worldwide database for same CPU, same RAM, same Graphics card gets 1220, 1144, 1191, 1291 and higher.
I have deleted all cookies, de-fragmented my hard drive, reduced Restore points.
HP support is poor and spending 1 hour with them is useless.
Any ideas here???

What`s 691 ?

691 is a NUMBER of the score.
Done with Pass Mark Performance Test 7.0

What are your WEI #s

HP support is poor and spending 1 hour with them is useless.

What did you expect. These guys are trained to help little old ladies. All they do is go on Google and try to find an answer. One guy actually told me once on a question regarding their BIOS: "We are not trained to answer that question".

The Windows Performance Index overall is 4.5 and it is dragged down by the 4.5 in the CPU measurement.Other scores run as high as 6.9