User Account Crash

Redmage913 · 05 Apr 2010

Greetings,

I'm trying to fix my father's stock Dell Inspiron 530S. It has a Pentium Dual CPU E2180 with 2.00 GB RAM running Win7 Pro 64-bit.

It won't log into the only account on the computer - his. So far, I started running sfc /scannow using CMD in administrator mode.

Any suggestions on how to possibly recover or replace the profile with his data? He teaches online, so he needs as much of his profile as possible (he also needs to get an external hard drive for backup, but that's beside the point...*grumble*)

Thanks,

--Red

richc46 · 05 Apr 2010

Welcome Red

You may want to try a repair install

Repair Install[2]=General Tips

richc46 · 05 Apr 2010

Just had another thought, you can activate the hidden administrator and then with Easy Transfer, move everything to another HD, finger drive etc and then move it back to a new adm user account, which you can create..

Built-in Administrator Account - Enable or Disable[2]=User Accounts

Windows 7 features - Windows Easy Transfer - Microsoft Windows

Redmage913 · 05 Apr 2010

SFC /scannow just completed. It said it found corrupt files and could not fix some of them, and gave a link to the log file. However, I cannot open it up with the temporary profile. I'd attach it to here, but it's also 10.5 MB in size.

Should I proceed with the repair install or the hidden admin?

richc46 · 05 Apr 2010

Run the SFC 3 more times. It fixes only one file at a time, it may work. Then use the reapair. Post back, with any questions or results.

Carl Lawrence · 05 Apr 2010

I think you should go with the repair install.

Redmage913 · 05 Apr 2010

Restarted, ran sfc /scannow once, found corrupt files, unable to fix some of them, restarting to run a second time.

richc46 · 05 Apr 2010

Through forum experience the SFC does work but not as well as the repair install. However, as with everything, you start with the easy solutions first and then escalate. Wish you luck.

Redmage913 · 05 Apr 2010

Attached is the end of the logfile. I only included it because it showed problems with the repair process.

zigzag3143 · 05 Apr 2010

Redmage913 said:

Greetings,

I'm trying to fix my father's stock Dell Inspiron 530S. It has a Pentium Dual CPU E2180 with 2.00 GB RAM running Win7 Pro 64-bit.

It won't log into the only account on the computer - his. So far, I started running sfc /scannow using CMD in administrator mode.

Any suggestions on how to possibly recover or replace the profile with his data? He teaches online, so he needs as much of his profile as possible (he also needs to get an external hard drive for backup, but that's beside the point...*grumble*)

Thanks,

--Red

Is the problem that it is password protected and you dont know what the password is? or will the profile just not load?

ken