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Windows 7: new user :-) two program files folders; can't delete

07 Apr 2010   #1

win 7 x64
 
 
new user :-) two program files folders; can't delete

Hi Guys,

I'm a little stumped by this which is unusual for me

OK, I was installing some x64 plugs yesterday and the default installer wasn't pointing to the right folder so i manually typed the correct path

c:\Program files\Steinberg\VST plugins

All seemed to go well until I looked at my C drive, I now have two identical folders saying Program files.

c:\Program files
c:\Program files
c:\Program files (x86)

I've changed permissions and taken full control and tried to delete the new one but it i get an error message saying the folder isn't empty.I've tried everything I can think of including safe mode etc but can't for the life of me delete this double folder.If I use the CMD line then it lists both folders with exactly the same name so I've no idea which one is the bogus one to try and delete from there.

I tried system restore and still the two folders came back again!!

The bogus folder is showing 0 file size and if I open it and try and open a folder inside i get an error message saying the file isn't in that location but I cant get rig of the bloody thing?

Thoughts guys? I'm on windows 7 x64 by the way.


MC

My System SpecsSystem Spec
.

07 Apr 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Cannot delete file or folder | Windows Problem Solver

Several choices, give them a try and let us know.
My System SpecsSystem Spec
07 Apr 2010   #3

win 7 x64
 
 

Hi rich,

The problem with using the comand line as far as I can see is that I can't differentiate between the two identical system files folders.

How do I know when I type

delete c:\Program files that i'm not deleting the program file folder I want to kep not the bogus one?

if I do a dir on my c drive they're both listed with the identical name.

c:\program files
c:\program files

cheers
marcus
My System SpecsSystem Spec
.


07 Apr 2010   #4

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

Marcus,

I understand your problem, that is why I gave you several choices. Try them, if you still have the problem. We will see what can be done.

Just as a hunch, try changing the name of the bogus folder.
Be very careful, that program folder is very important, be sure that it is bogus and you know what you are doing.

Make a system restore point before doing aything else.
My System SpecsSystem Spec
07 Apr 2010   #5

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I am curious, too, to see if your suggestion works.
My System SpecsSystem Spec
08 Apr 2010   #6

win 7 x64
 
 

Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
My System SpecsSystem Spec
08 Apr 2010   #7

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

TY for telling us how you solved the problem. In an attempt to help yourself, now, you have, also, helped others. Glad that it worked out.
My System SpecsSystem Spec
08 Apr 2010   #8

 
 

Quote   Quote: Originally Posted by norbury View Post
Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
I do not understand. You fixed the problem by running the setup for another operating system? That doesn't make sense. Please explain so we, or rather, I can learn better?
My System SpecsSystem Spec
08 Apr 2010   #9

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, clean install, upgrade disc
 
 

I just learned about the live CD from a recent post. When all options fail and you cannot boot, you can download the free linus live CD, boot into that and it will allow you to access Windows. You can also use it in the way suggested by norby, once you access Windows. There are discussions as to wheter or not it violates the terms of the MS eula.

http://www.reallylinux.com/docs/knoppix.shtml
My System SpecsSystem Spec
08 Apr 2010   #10

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by norbury View Post
Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
I do not understand. You fixed the problem by running the setup for another operating system? That doesn't make sense. Please explain so we, or rather, I can learn better?
You can boot to the Live CD and use Ubuntu. You can't save your changes, but the bottom line is that he used a GUI to delete his folder, from outside Windows.

While in the Live CD, it is possible to install Ubuntu.
My System SpecsSystem Spec
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 new user :-) two program files folders; can't delete





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