Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: new user :-) two program files folders; can't delete

07 Apr 2010   #1
norbury

win 7 x64
 
 
new user :-) two program files folders; can't delete

Hi Guys,

I'm a little stumped by this which is unusual for me

OK, I was installing some x64 plugs yesterday and the default installer wasn't pointing to the right folder so i manually typed the correct path

c:\Program files\Steinberg\VST plugins

All seemed to go well until I looked at my C drive, I now have two identical folders saying Program files.

c:\Program files
c:\Program files
c:\Program files (x86)

I've changed permissions and taken full control and tried to delete the new one but it i get an error message saying the folder isn't empty.I've tried everything I can think of including safe mode etc but can't for the life of me delete this double folder.If I use the CMD line then it lists both folders with exactly the same name so I've no idea which one is the bogus one to try and delete from there.

I tried system restore and still the two folders came back again!!

The bogus folder is showing 0 file size and if I open it and try and open a folder inside i get an error message saying the file isn't in that location but I cant get rig of the bloody thing?

Thoughts guys? I'm on windows 7 x64 by the way.


MC


My System SpecsSystem Spec
.
07 Apr 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Cannot delete file or folder | Windows Problem Solver

Several choices, give them a try and let us know.
My System SpecsSystem Spec
07 Apr 2010   #3
norbury

win 7 x64
 
 

Hi rich,

The problem with using the comand line as far as I can see is that I can't differentiate between the two identical system files folders.

How do I know when I type

delete c:\Program files that i'm not deleting the program file folder I want to kep not the bogus one?

if I do a dir on my c drive they're both listed with the identical name.

c:\program files
c:\program files

cheers
marcus
My System SpecsSystem Spec
.

07 Apr 2010   #4
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Marcus,

I understand your problem, that is why I gave you several choices. Try them, if you still have the problem. We will see what can be done.

Just as a hunch, try changing the name of the bogus folder.
Be very careful, that program folder is very important, be sure that it is bogus and you know what you are doing.

Make a system restore point before doing aything else.
My System SpecsSystem Spec
07 Apr 2010   #5
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I am curious, too, to see if your suggestion works.
My System SpecsSystem Spec
08 Apr 2010   #6
norbury

win 7 x64
 
 

Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
My System SpecsSystem Spec
08 Apr 2010   #7
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

TY for telling us how you solved the problem. In an attempt to help yourself, now, you have, also, helped others. Glad that it worked out.
My System SpecsSystem Spec
08 Apr 2010   #8
motc7

 
 

Quote   Quote: Originally Posted by norbury View Post
Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
I do not understand. You fixed the problem by running the setup for another operating system? That doesn't make sense. Please explain so we, or rather, I can learn better?
My System SpecsSystem Spec
08 Apr 2010   #9
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

I just learned about the live CD from a recent post. When all options fail and you cannot boot, you can download the free linus live CD, boot into that and it will allow you to access Windows. You can also use it in the way suggested by norby, once you access Windows. There are discussions as to wheter or not it violates the terms of the MS eula.

http://www.reallylinux.com/docs/knoppix.shtml
My System SpecsSystem Spec
08 Apr 2010   #10
Jonathan_King

Windows 7 Professional x64
 
 

Quote   Quote: Originally Posted by motc7 View Post
Quote   Quote: Originally Posted by norbury View Post
Sorted it by running Ubuntu Live CD, none of the windows methods worked.

Good forum, thanks for your help.


Marcus
I do not understand. You fixed the problem by running the setup for another operating system? That doesn't make sense. Please explain so we, or rather, I can learn better?
You can boot to the Live CD and use Ubuntu. You can't save your changes, but the bottom line is that he used a GUI to delete his folder, from outside Windows.

While in the Live CD, it is possible to install Ubuntu.
My System SpecsSystem Spec
Reply

 new user :-) two program files folders; can't delete




Thread Tools




Similar help and support threads
Thread Forum
Can I delete the User folders if I don't use them?
I enabled the built in Administrator account just to explore it and it took about 70MB in my C drive again. My question is if I delete that User folder after disabling the account in lusrmgr, does that folder come again configure itself for the first use like it does every first time for every new...
General Discussion
Duplicate user folders spontaneously created? Can't delete.
After moving some of my User folders from C:\Users\Steve to a location on my secondary HDD (D:\Steve), Windows 7 has spontaneously created folders in C:\Users\Steve that I cannot delete. I moved the folders by going to Properties, Location tab, and clicking Move, and I clicked YES when asked if...
General Discussion
Can I delete folders from Program Files(x86) ?
I have Windows 7 Home basic 64 Bit OS. I have lots of applications installed, out of which every applications folders are stored on both Program files and Program files (X86) Folder. I am not going to use 32 bit OS in future. So can I delete folders from Program files (x86) Folder directly ? ...
General Discussion
How to delete program files and system folders?
Before I go on, I would like to note that: - I'm currently using Windows 7 Ultimate 64 bit - I have 2 HDD (D and E drive) and 1 SSD (C drive) - I have posted screenshots as it might clarify what I'm trying to say Anyway, I'm having trouble with deleting program files (both 86 and 64) and...
General Discussion
As the only User, why can't I delete some folders I created?
Something I've never got to the bottom of: occasionally I find I cannot delete a file or folder which I had created and which is not set to Read Only, apparently because I need permission from the Administrator. The Permissions for such files and folders have not been tinkered with, at least not...
General Discussion
Cannot delete leftover program folders/files
I uninstalled BitDefender Internet Security 2010 last night, in favour for Microsoft Security Essentials. I used Revo to do this. The funny thing is though, the bdagent still runs in the background as per usual, and the all the program files and folders are still there, but I can't delete them. I...
Software


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 05:41.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App