Help Please


  1. Posts : 14
    Windows 7 Ultimate 32-Bit
       #1

    Help Please


    My computer has began acting pretty strange the past few days and I figured I would see if i can get some help as to determining why. I'm noticing subtle changes: some options in my Control Panel doesn't have text and won't let me click on them, random files are popping up in random places with no file name and a white box for an icon, when I try to open a folder this "windows is installing" window pops up, and for some reason I can't install Office 2007 or the 2010 beta. I ran a virus scan using MSE and a malware scan using Malwarebytes Anti-malware both showed nothing. Should I use something else as security or is this something deeper than a virus?
      My Computer


  2. Posts : 1,506
    W7 Ult. x64 | OS X
       #2

    That's either a virus or some sort of system malfunction...

    Here are some resources to take a look at:
    Repair Install
    Startup Repair
    System Recovery Options
      My Computer


  3. Posts : 422
    windows 7 64 bit
       #3

    it could be a virus scan with superantispyware, and a-squared antimalware.
      My Computer


  4. Posts : 1,170
    XP Pro SP3 X86 / Win7 Pro X86
       #4

    Ghamper said:
    My computer has began acting pretty strange the past few days and I figured I would see if i can get some help as to determining why. I'm noticing subtle changes: some options in my Control Panel doesn't have text and won't let me click on them, random files are popping up in random places with no file name and a white box for an icon, when I try to open a folder this "windows is installing" window pops up, and for some reason I can't install Office 2007 or the 2010 beta. I ran a virus scan using MSE and a malware scan using Malwarebytes Anti-malware both showed nothing. Should I use something else as security or is this something deeper than a virus?
    It's virused...

    Try a deep scan with a-squared Free - Free of charge Anti-Virus, Anti-Trojan, Anti-Spyware, Anti-Dialer and Anti-Worm Software - Freeware!

    Do all the data base updates (takes about 15 minutes) and run the scan from safe mode if possible.
      My Computer


  5. Posts : 369
    Windows 7
       #5

    Malwarebytes is also a good one.
      My Computer


  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #6

    Do you have restore points from the time when your system was still "normal"?? If yes, do a system restore. That would probably be the easiest way to fix the probelm. For the future, I recommend you do imaging because you can keep the images as long as you like. They do not disappear over time like restore points. I still have images from last year when I first istalled win7.
      My Computer


  7. Posts : 233
    Windows 7 Professional 64-bit
       #7

    My first thought is to do a system restore (like WHS suggested), it is a way of bringing your system back to an earlier time before you started seeing the these changes. Learn more about doing a system restore here, Windows 7 features - System Restore - Microsoft Windows. It is also good to keep MSE running in the background to help prevent these issues in the future.

    Cheers,
    Cassandra
    Microsoft Windows Outreach
      My Computer


  8. Posts : 554
    Windows 7 Professional x64 SP1
       #8

    You could also try running "sfc /scannow" from an elevated command prompt window and see if that helps.
      My Computer


 

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