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Windows 7: Really weird one for all you geeks

12 Apr 2010   #1
jaysbee1971

Vista Home Premium
 
 
Really weird one for all you geeks

From a fellow geek.....I have a Compaq CQ70 from PC World, it came with Vista Home and I did an online legitimate upgrade from the Microsoft website to W7.

My laptop blue screened last week and I had to do a factory restore back to Vista.

How can I get my W7 upgrade back, surely I won't have to pay for it again. I don't have any back up disks or hard copies of W7 at all.

I managed to recover everything i.e pics, videos, music and emails, but I'm stuck as to how to get back from the factory Vista to W7 again.

Is there anyone who can offer any advise.

Thanks
Jason


My System SpecsSystem Spec
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12 Apr 2010   #2
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Did the upgrade come as an .ISO download?
My System SpecsSystem Spec
12 Apr 2010   #3
not so gray matter

W7 Ult. x64 | OS X
 
 

My best advice is to call up Microsoft, I'm sure they've dealt with this issue a few times.
My System SpecsSystem Spec
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12 Apr 2010   #4
Z0mbieHack3r

Windows 7 Ultimate x64, Windows XP Pro, Ubuntu 9.1
 
 

When you purchased the upgrade, did you get a win 7 product key/license?
Maybe do you have a receipt of the purchase?

If not, good luck trying to convince MS that you had a valid copy of Win7.
My System SpecsSystem Spec
12 Apr 2010   #5
Saltgrass

Windows 7 x64
 
 

OK, lets clear this up, if you did not do a backup or protect the downloaded files, you must not be a geek!!! ;-)

Have you exceded the time for another download?
My System SpecsSystem Spec
12 Apr 2010   #6
gregrocker

 

You shoudl have the email receipt with Product Key. Now you need to find or download again the installer for your licensed version.

You should burn the ISO to DVD or write to flash stick after download so you have it for reinstalls and repairs.

There was no reason to restore Vista. You can reinstall Upgrade to a formatted HD. The booted installer will see an OS and allow use of Upgrade Key, or use the workaround to install to blank HD: Clean Install with a Upgrade Windows 7 Version

As stated, best move is to save externally a Win7 backup image so you can reimage the HD in 15 minutes using DVD or Repair CD.
My System SpecsSystem Spec
16 Apr 2010   #7
jaysbee1971

Vista Home Premium
 
 

Sorted, phoned microsoft and they managed to find my original order etc so I have downloaded again. ta for your help.

Im geeky, just got a bad memory for backing up. lol
My System SpecsSystem Spec
16 Apr 2010   #8
motc7

 
 

Quote   Quote: Originally Posted by jaysbee1971 View Post
Sorted, phoned microsoft and they managed to find my original order etc so I have downloaded again. ta for your help.

Im geeky, just got a bad memory for backing up. lol
But you ARE going to burn the ISO to a DVD as suggested right?
My System SpecsSystem Spec
Reply

 Really weird one for all you geeks




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