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Windows 7: [Need Help] Unable to rename/move folders!

29 Apr 2010   #1

Windows 7
 
 
[Need Help] Unable to rename/move folders!

I've updated my windows 7 yesterday (April 28, 2010) with the latest Windows 7 updates. I'm not so sure if that updates causes this to happen but yeah...

Whenever I try to rename a folder, it prompts that box. "Could not find this item. This is no longer located in C:\Users\My_User\Desktop. Verify that the item's location and try again."

If i were to rename a file, like a microsoft word/video file/photoshop file, there wouldn't be a problem.!

I've tried
1) Using CCleaner to fix the registries
2) Run a "Check disk" with the windows tool..
3) Restarted my computer
Yet I can't find any cure!

All current existing folders on the computer will be prompt when it's being rename/move.


My System SpecsSystem Spec
.

29 Apr 2010   #2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Do you have kb980408 installed? Check in Add/ Remove programs ("Show updates" must be checked). That seems to be causing this problem on at least some systems.

[MSUPDATE KB980408]Warning To All Win7 x64 Users. - Overclock.net - Overclocking.net
My System SpecsSystem Spec
29 Apr 2010   #3

Windows 7
 
 

I've uninstalled kb980408 successfully and after restarting the computer, the same thing happen!
It's not working with me but I'm glad you've helped! =)
My System SpecsSystem Spec
.


29 Apr 2010   #4

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

If you have system restore turned on, there should be a restore point to revert to the time before installing these updates. Try restoring.
My System SpecsSystem Spec
29 Apr 2010   #5

Windows 7
 
 

Unfortunately, I've turned off system restore! dang.. =(
My System SpecsSystem Spec
29 Apr 2010   #6

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Do these to clear corruption and repair/replace damaged/missing system files.

Run CMD as admin, then type at the command prompt:

sfc /scannow
My System SpecsSystem Spec
29 Apr 2010   #7

Windows 7
 
 

This is my result

Quote:
Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.
My System SpecsSystem Spec
29 Apr 2010   #8

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hmmm. Tough.

1) Do a malware scan with mbam.

2) Does this problem occur in safe mode also?

2) Try creating another user account and logon from that.
My System SpecsSystem Spec
29 Apr 2010   #9

Windows 7
 
 

1)
Code:
Malwarebytes' Anti-Malware 1.45
www.malwarebytes.org

Database version: 4051

Windows 6.1.7600
Internet Explorer 8.0.7600.16385

29/4/2010 9:49:34 PM
mbam-log-2010-04-29 (21-49-34).txt

Scan type: Quick scan
Objects scanned: 106684
Time elapsed: 5 minute(s), 6 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 0

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
(No malicious items detected)

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
(No malicious items detected)
2) Problem still exist

3) Problem still exist
My System SpecsSystem Spec
29 Apr 2010   #10

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

This doesnt look good. My guess is that one or more of the updates messed up quite a few registry settings and the problem was not rectified by uninstalling the update. Also since 7 is a new OS, there doesnt appear to be a reg fix posted out there yet, like some for vista. The only thing possible now is to live with the problem till it is corrected by MS in say sp1 or do a repair install.

Repair Install

Backup any data files on C: drive before doing that and keep your driver/ app cds handy just in case.
My System SpecsSystem Spec
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 [Need Help] Unable to rename/move folders!




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