Windows 7 10/10 support about 2/10

Thanks for all the suggestions. My lap top is "old" at around 3-4 years but I tend not to use it for too much and so I don't particularly want to upgrade, So long as I can use Office and get reasonable speed internet that is fine
The model is VGN-SZ3XWP. The problems are reduced image size on the screen - I get a grade 1 rating, but that is manageable. The biometric no longer works, but I can have a manually in-putted password so again no big deal, the built in web cam no longer works which is a nuisance but something that I can get over. However the biggest problem is that the serial port doesn't work which means I cannot use my projector.
I have checked each item through the control panel and all say they are working properly and that they have the latest drivers installed. Paretologic are trying to help but it is frustrating that they identify 80 odd problems in the free scan that drops to only 1 in the scan immediately after parting with cash.

I also understand that the PC industry moves forward monthly rather than annually and also that there is built in obsolescence, but I feel sure there must be thousands of people out there who never upgraded to the less than perfect Vista and who want to go to 7. My PC was working perfectly until I made the change

Yes I did use the pre check tool but if you see it when there is an incompatibility issue you are directed to the manufacturer. and Sony's help line apart from being expensive to call led me to a really unhelpful "agent".

Maybe I could operate using the virtual XP function in Ultra - I have tried to work through that but like a lot of instructions written by "experts" the instruction thread seems to miss the odd step. "Techies" need to understand that what they see as being easy is for some of us old guys is not second nature

Hi Laowantong,

Based on your latest post I would suggest to go back to Windows XP on your laptop. While in general you should be able to solve at least some of your problems and use Windows 7, I don't see any advantage in using Windows 7 for your purposes on an older laptop.

For example, I have an old Sony laptop working under Windows XP. While I am using Windows 7 on my main machine, I don't plan to change the operating system on my laptop. If it ain't broken - don't fix it.

That said, if you insist on using 7, I would suggest downloading proper video drivers from NVidia - Google tells me your model Vaio comes with an NVidia videocard. This should resolve your screen size issue. However, with the camera and the fingerprint sensor you are at Sony's mercy, and I don't really see any reason for them to support the OS upgrade.

To solve your screen problem I would download the latest Nvidia drivers. If you don't know what drivers to download run this Nvidia scan NVIDIA Driver Downloads - Automatically Detect NVIDIA Products