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Windows 7: Undeletable 'empty' folder showing as 135GB!


04 May 2010   #1

Windows 7
 
 
Undeletable 'empty' folder showing as 135GB!

Hello Everyone,

There is a folder on my data key that was created at the same time as 18 others in February that will not delete!

The key is 1.8 GB in size; however, the folder in question is showing in the properties window as 135GB with 129 files? The folder is absolutely empty and it has never been populated.

I have tried changing the name to delete it with no joy!

When I try and delete the file windows 7 states that the file is too big (135 GB) to delete and has system files in it - it's empty?

When I click skip in the delete folder window, the file name (which shows in the delete window wrongly as oriental letters and numbers) changes every time delete is clicked?

For reference: I had to do a restore the other day after the Microsoft updates below were followed by the blue screen of death and a PC shut down - for the 1st time ever:

KB976002
KB976422
KB980408
KB975496

That said, the date of folder in question is 22/2/2010, 4.54pm. This will not change although I have modified the name tonight.

Can anyone please help me delete this and tell me what it is? This PC is three months old and it was purchased as I down loaded a virus to my laptop.

Hopefully, this is not another!

Thanks.


My System SpecsSystem Spec
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04 May 2010   #2
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

What was the name of the folder? If you go into safe mode, does it still say empty?
My System SpecsSystem Spec
04 May 2010   #3

Windows 7 Ult, Windows 8.1 Pro,
 
 

The post in the link below seems to have a fix for this problem.

[MSUPDATE KB980408]Warning To All Win7 x64 Users. - Page 2 - Overclock.net - Overclocking.net
My System SpecsSystem Spec
.


04 May 2010   #4

Windows 7
 
 
Folder Name....

Thanks for the response!

In brief: The folder was one of 18 set up by me to house presentations from uni tutorials; the folder was just called - Week18. Last night I changed the name to undeletable to try to delete it - no joy!

This is a crucial week for handing in work at uni so, I am reluctant to mess about in safe mode unitil all my work is in; so, I will try to delete the file in safe mode in a week and get back to you guys. I am really grateful for any help though.

For some reason, I think that the folder is trouble!

I do not understand how safe mode may help, but I will give it a go. Isn't it restricted access? This folder states that there are 129 ("non existant") system files inside?

I will also follow the link above and check out the solution there.

I did Google the issue first and saw a mention of using the safe mode method in a post - I always prefer to get some advice though first!

Any other ideas - please post; I will get back with the results of using safe mode too.

Thank you.
My System SpecsSystem Spec
04 May 2010   #5
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

You need to get back to us following this reply from you (bolded observations by me):

Quote:
In brief: The folder was one of 18 set up by me to house presentations from uni tutorials; the folder was just called - Week18. Last night I changed the name to undeletable to try to delete it - no joy!

This is a crucial week for handing in work at uni so, I am reluctant to mess about in safe mode unitil all my work is in; so, I will try to delete the file in safe mode in a week and get back to you guys. I am really grateful for any help though.
My System SpecsSystem Spec
04 May 2010   #6

Windows 8 Core X64
 
 

Save everything on the flash drive you want to keep, then format it. That should get rid of everything. Then copy the saved data back.
My System SpecsSystem Spec
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 Undeletable 'empty' folder showing as 135GB!




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