Undeletable 'empty' folder showing as 135GB!


  1. Posts : 17
    Windows 7
       #1

    Undeletable 'empty' folder showing as 135GB!


    Hello Everyone,

    There is a folder on my data key that was created at the same time as 18 others in February that will not delete!

    The key is 1.8 GB in size; however, the folder in question is showing in the properties window as 135GB with 129 files? The folder is absolutely empty and it has never been populated.

    I have tried changing the name to delete it with no joy!

    When I try and delete the file windows 7 states that the file is too big (135 GB) to delete and has system files in it - it's empty?

    When I click skip in the delete folder window, the file name (which shows in the delete window wrongly as oriental letters and numbers) changes every time delete is clicked?

    For reference: I had to do a restore the other day after the Microsoft updates below were followed by the blue screen of death and a PC shut down - for the 1st time ever:

    KB976002
    KB976422
    KB980408
    KB975496

    That said, the date of folder in question is 22/2/2010, 4.54pm. This will not change although I have modified the name tonight.

    Can anyone please help me delete this and tell me what it is? This PC is three months old and it was purchased as I down loaded a virus to my laptop.

    Hopefully, this is not another!

    Thanks.
      My Computer


  2. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #2

    What was the name of the folder? If you go into safe mode, does it still say empty?
      My Computer


  3. Posts : 8,870
    Windows 7 Ult, Windows 8.1 Pro,
       #3

    The post in the link below seems to have a fix for this problem.

    [MSUPDATE KB980408]Warning To All Win7 x64 Users. - Page 2 - Overclock.net - Overclocking.net
      My Computer


  4. Posts : 17
    Windows 7
    Thread Starter
       #4

    Folder Name....


    Thanks for the response!

    In brief: The folder was one of 18 set up by me to house presentations from uni tutorials; the folder was just called - Week18. Last night I changed the name to undeletable to try to delete it - no joy!

    This is a crucial week for handing in work at uni so, I am reluctant to mess about in safe mode unitil all my work is in; so, I will try to delete the file in safe mode in a week and get back to you guys. I am really grateful for any help though.

    For some reason, I think that the folder is trouble!

    I do not understand how safe mode may help, but I will give it a go. Isn't it restricted access? This folder states that there are 129 ("non existant") system files inside?

    I will also follow the link above and check out the solution there.

    I did Google the issue first and saw a mention of using the safe mode method in a post - I always prefer to get some advice though first!

    Any other ideas - please post; I will get back with the results of using safe mode too.

    Thank you.
      My Computer


  5. Posts : 8,608
    Windows 7 Ultimate 32bit SP1
       #5

    You need to get back to us following this reply from you (bolded observations by me):

    In brief: The folder was one of 18 set up by me to house presentations from uni tutorials; the folder was just called - Week18. Last night I changed the name to undeletable to try to delete it - no joy!

    This is a crucial week for handing in work at uni so, I am reluctant to mess about in safe mode unitil all my work is in; so, I will try to delete the file in safe mode in a week and get back to you guys. I am really grateful for any help though.
      My Computer


  6. Posts : 6,285
    Windows 10 Pro X64
       #6

    Save everything on the flash drive you want to keep, then format it. That should get rid of everything. Then copy the saved data back.
      My Computer


 

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