Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Windows 7 Hibernate/Resume Problem

06 May 2010   #1

Windows 7 Professional x64
Windows 7 Hibernate/Resume Problem

I am having a problem with Windows 7 Pro x64. When I hibernate the PC and then resume windows no USB devices work (9 out 10 times), no usb mouse though the mouse pointer is visible, the USB W/lan dongle won't work nor a USB pen drive plugged in is not recognised. I have to shut down the PC and restart.

I have noted that if I hibernate the PC and leave the mains power switched on, when I resume windows the USB devices work. If I hibernate the PC, switching off the mains power, when I resume windows the USB devices don't work. This can be intermittent as the odd time they do work.

When no USB devices work device manager does not list any 'Human Interface Devices', 'Mice and other Pointing devices' and under USB controllers - generic hub - Power tab - the mouse nor USB W/lan are not listed. When they work all these are listed fine.

PC spec is Asus P7H55D-M Evo M/board, Intel i5 660 CPU, 4GB Ram.

I hope someone can tell me what may be causing this annoying problem.

My System SpecsSystem Spec
06 May 2010   #2

Windows XP - Now Windows 7 Home Premium (64-bit).

Device Manager - USB Root Hub - could you check the Power Management tab and uncheck 'Allow the computer to turn off this device...'
My System SpecsSystem Spec
06 May 2010   #3


have you checked the bios settings relating to usb?
My System SpecsSystem Spec

06 May 2010   #4

Windows 7 Professional x64

Thanks for the suggestions.

However Unchecking the 'allow computer to turn off this device' makes no difference.

Have checked BIOS settings relating to USB and seem ok but is there something specific I should be looking for?
My System SpecsSystem Spec

 Windows 7 Hibernate/Resume Problem

Thread Tools Search this Thread
Search this Thread:

Advanced Search

Similar help and support threads
Thread Forum
Resume from hibernate/sleep is slow
I've got an issue with my HTPC taking something like 5 mins to resume from sleep or hibernation. Cold boot is much faster, maybe 3 mins tops, but probably less. I've tried using the windows performance recorder and analyzer, but I'm not seeing my problem. I've been following a guide I found online...
General Discussion
BAD_POOL_HEADER BSOD on Hibernate Resume
Hello, After an excursion with Windows 8, I have downgraded back to Windows 7 Ultimate and experience a BAD_POOL_HEADER BSOD out of Hibernate. I've tried 5 fresh Windows installs and use the drivers from the Asus website, except for the nVidia driver, it's more up-to-date on their site. Very...
BSOD Help and Support
Hibernate Resume Problem
Hi guys, Wondering you you can help me with this issue from resuming from a hibernate or sleep state, and not being able to get a network connection at all. I would then have to restart the laptop to get the connection back. My laptop is a Compaq v3118au which has a nvidia nic and a...
Network & Sharing
Resume from Hibernate Shows Windows Error Recovery in Windows 7
Hello guys, I have some weird problem in my Windows 7 PRO x64bit Setup dual boot on another partition with Windows 8 CP x64.. (Windows 7 installed 1st then Windows 8) Both OS boot and load just fine. No problem at all, but when Im on windows 7 and when I choose hibernate from start menu it...
Performance & Maintenance
Skype Crashes on Resume from Hibernate/Standby
I have Skype on Win7 Pro (32-bit). It works fine generally and have no problem when it's up and running. However, I rarely switch off my PC and put it into Hibernate or, occasionally, Standby instead. Whenever I resume from either of these states Skype crashes. I have no idea...
Resume from Sleep or Hibernate Locks Event 41
I have a customer's machine in my possesion. He is running Win 7 Home premium on a recently upgraded Toshiba L355-S7825 Laptop. The machine runs very well, until it is brought our of sleep. After about 40-60 seconds it will freeze completely. Forcing a cold boot after which it will run fine...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 16:36.

Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App