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Windows 7: System freezes when viewing pictures

06 May 2010   #1

windows 7 Professional 32-bit
 
 
System freezes when viewing pictures

Hi everyone, I'm new here, (just registered because I can't fix this lol)
My fiance`s computer is a Sony Vaio Desktop Model VGC-RA830G. Recently it got a pretty bad virus, and I did a reformatted and installed Windows 7 professional that I had downloaded from the MSDNA website. Whenever we try to view pictures, windows explorer completely locks up.

The Windows upgrade adviser stated that the Multimedia Video Controller was not compatible.
I spent a good bit of time on the phone with NVIDIA earlier today, and they assured the driver I had (8.17.11.9745) was correct for this computer, and my problem would be fixed. But the problem seems to have gotten worse.
I read on numerous forums about similar problems but cannot find a solution.

I tried to set the view to list instead of thumbnails (another forum user said that fixed his their problem) but did not make a difference.

Any help on this would be GREATLY appreciated, seeing how Sony wanted $40 dollars before they would even talk to me, and Microsoft wanted $140...soooooo..yea...

My System SpecsSystem Spec
.

06 May 2010   #2

Windows 7 Home Premium 64bit
 
 

Hello Shedward & welcome to the forums.

Is it the Windows Photo Viewer thats causing the issue or Explorer itself?

Just a guess here, but:
have you ran the Windows Color Calibration tool?
Some systems can have a issue where Windows Color Calibration causes a similar problem.

If you have ran this, try deleting the Windows Calibrated.ICC in color management & set to default.
My System SpecsSystem Spec
06 May 2010   #3

Windows 7 Ultimate x64
 
 

have you tried Picasa, it has it has its own photo viewer you can replace windows photo viewer as default.
My System SpecsSystem Spec
.


06 May 2010   #4

windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
Hello Shedward & welcome to the forums.

Is it the Windows Photo Viewer thats causing the issue or Explorer itself?

Just a guess here, but:
have you ran the Windows Color Calibration tool?
Some systems can have a issue where Windows Color Calibration causes a similar problem.

If you have ran this, try deleting the Windows Calibrated.ICC in color management & set to default.
It's just Explorer that is locking up. She explained to me that when she opens her Photos folder, and start scrolling through the thumbnails as they're loading, it locks up. I read that changing the display of the thumbnails to icons fixes this, but to no avail.

I ran the color calibrate tool and deleted the .icc file that was created and now windows failed to start.. was this a cruel joke or something? I'm really trying to get this thing fixed.
My System SpecsSystem Spec
06 May 2010   #5

windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by an4rew View Post
have you tried Picasa, it has it has its own photo viewer you can replace windows photo viewer as default.
No I haven't, but I'm definitely going to look into it after this
My System SpecsSystem Spec
06 May 2010   #6

Windows 7 Ultimate x32bit
 
 

Yeah Picasa, is way better than windows explorer.
My System SpecsSystem Spec
06 May 2010   #7

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Shedward View Post
Quote   Quote: Originally Posted by Wishmaster View Post
Hello Shedward & welcome to the forums.

Is it the Windows Photo Viewer thats causing the issue or Explorer itself?

Just a guess here, but:
have you ran the Windows Color Calibration tool?
Some systems can have a issue where Windows Color Calibration causes a similar problem.

If you have ran this, try deleting the Windows Calibrated.ICC in color management & set to default.
It's just Explorer that is locking up. She explained to me that when she opens her Photos folder, and start scrolling through the thumbnails as they're loading, it locks up. I read that changing the display of the thumbnails to icons fixes this, but to no avail.

I ran the color calibrate tool and deleted the .icc file that was created and now windows failed to start.. was this a cruel joke or something? I'm really trying to get this thing fixed.
No. Not a joke.

Sometimes with some configurations, if you had previously ran the calibration, photo view is really slow and would lock up.
By deleting the color profile it makes, "windows Calibrated....."
and setting the color profile to default would fix it.
My System SpecsSystem Spec
06 May 2010   #8

windows 7 Professional 32-bit
 
 

Quote   Quote: Originally Posted by Wishmaster View Post
Quote   Quote: Originally Posted by Shedward View Post
Quote   Quote: Originally Posted by Wishmaster View Post
Hello Shedward & welcome to the forums.

Is it the Windows Photo Viewer thats causing the issue or Explorer itself?

Just a guess here, but:
have you ran the Windows Color Calibration tool?
Some systems can have a issue where Windows Color Calibration causes a similar problem.

If you have ran this, try deleting the Windows Calibrated.ICC in color management & set to default.
It's just Explorer that is locking up. She explained to me that when she opens her Photos folder, and start scrolling through the thumbnails as they're loading, it locks up. I read that changing the display of the thumbnails to icons fixes this, but to no avail.

I ran the color calibrate tool and deleted the .icc file that was created and now windows failed to start.. was this a cruel joke or something? I'm really trying to get this thing fixed.
No. Not a joke.

Sometimes with some configurations, if you had previously ran the calibration, photo view is really slow and would lock up.
By deleting the color profile it makes, "windows Calibrated....."
and setting the color profile to default would fix it.
Ok, Maybe I deleted the wrong file. Windows fixed the error and is running again..
Do I have the file path correct?
C:
Windows
System32
spool
drivers
colors - and the .icc file was in here.. is this wrong.. if so please correct me!! Thank you for the help btw!!
and not to sound ignorant, but how do I set the color profile to default?
My System SpecsSystem Spec
06 May 2010   #9

Windows 7 Home Premium 64bit
 
 

Quote   Quote: Originally Posted by Shedward View Post
Quote   Quote: Originally Posted by Wishmaster View Post
Quote   Quote: Originally Posted by Shedward View Post

It's just Explorer that is locking up. She explained to me that when she opens her Photos folder, and start scrolling through the thumbnails as they're loading, it locks up. I read that changing the display of the thumbnails to icons fixes this, but to no avail.

I ran the color calibrate tool and deleted the .icc file that was created and now windows failed to start.. was this a cruel joke or something? I'm really trying to get this thing fixed.
No. Not a joke.

Sometimes with some configurations, if you had previously ran the calibration, photo view is really slow and would lock up.
By deleting the color profile it makes, "windows Calibrated....."
and setting the color profile to default would fix it.
Ok, Maybe I deleted the wrong file. Windows fixed the error and is running again..
Do I have the file path correct?
C:
Windows
System32
spool
drivers
colors - and the .icc file was in here.. is this wrong.. if so please correct me!! Thank you for the help btw!!
and not to sound ignorant, but how do I set the color profile to default?
Control panel// Color Mangement

In ICC Profiles it should show what one its using.
In ALL Profiles tab is where you want to delete the Windows calibrated one.

Advanced Tab to choose Change Default profile.
sRGB IEC61966 is Win7s default.

But if you have never ran this before, then it may not be the cause.
My System SpecsSystem Spec
06 May 2010   #10

Windows 7 Ultimate x64, Mint 9
 
 

Sounds like the explorer window is just lagging because of all the pictures. Try turning OFF thumbnail view (set it to detail or something) so that it does not have to load thousands of pictures.

If this works, it sounds like you will need to split up the folder into subfolders to speed load time.

~Lordbob
My System SpecsSystem Spec
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