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Windows 7: Desktop is a Black Screen

11 May 2010   #1
bdjones4

Windows 7
 
 
Desktop is a Black Screen

Last night, I cleared a bunch of unneeded files and shortcuts off my desktop. One of those was a shortcut to Windows Explorer. I also installed updates to the Microsoft LifeCam software, which prompted me to restart my computer. After restarting my computer, I entered my password, and was shown a blank, black screen. All I could see was the mouse. I've tried rebooting the computer several times, I ran the full spectrum of Diagnostic tests (hit F12 when the BIOS is loading, went to the Diagnostics screen, and ran -all- of those tests), and nothing seems to work. The same thing happens when I open Windows in safe mode.

I am currently running Windows 7 on a Dell Inspiron E1705 laptop. I don't know my system specifications other than that. I don't know a lot about computers, as you can probably tell by the above explanation. The best I can think of is that somehow deleting that Windows Explorer shortcut deleted Windows Explorer? I'm really not sure. The computer was running perfectly fine before I deleted the shortcut and installed the new LifeCam software. Any thoughts?


My System SpecsSystem Spec
.
11 May 2010   #2
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

hi bdjones4, welcome to the forums, you can do a repair install Repair Install if you have any probs post back
My System SpecsSystem Spec
11 May 2010   #3
Jacee
Microsoft MVP

Windows 7 Ultimate 32bit SP1
 
 

Unplug camera, printer, etc. Start your computer normally and see if the screen comes back on.
My System SpecsSystem Spec
.

11 May 2010   #4
bdjones4

Windows 7
 
 

The problem with doing a Repair Install that I can't see -anything- on my screen. All I have is black space and my mouse. From that link you provided, I would need to interact with stuff on my screen to do a Repair Install, which currently isn't possible.
My System SpecsSystem Spec
11 May 2010   #5
bdjones4

Windows 7
 
 

I unplugged everything from the laptop and turned it on, and the screen is still completely black.
My System SpecsSystem Spec
11 May 2010   #6
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by bdjones4 View Post
The problem with doing a Repair Install that I can't see -anything- on my screen. All I have is black space and my mouse. From that link you provided, I would need to interact with stuff on my screen to do a Repair Install, which currently isn't possible.
yes sorry about that try this Startup Repair
My System SpecsSystem Spec
11 May 2010   #7
bdjones4

Windows 7
 
 

Quote   Quote: Originally Posted by pebbly View Post
Quote   Quote: Originally Posted by bdjones4 View Post
The problem with doing a Repair Install that I can't see -anything- on my screen. All I have is black space and my mouse. From that link you provided, I would need to interact with stuff on my screen to do a Repair Install, which currently isn't possible.
yes sorry about that try this Startup Repair
Haha, one step ahead of you. I just couldn't figure out how to do a System Restore. I'm trying that now, hopefully it will work. Thank you so much!
My System SpecsSystem Spec
11 May 2010   #8
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by bdjones4 View Post
Quote   Quote: Originally Posted by pebbly View Post
Quote   Quote: Originally Posted by bdjones4 View Post
The problem with doing a Repair Install that I can't see -anything- on my screen. All I have is black space and my mouse. From that link you provided, I would need to interact with stuff on my screen to do a Repair Install, which currently isn't possible.
yes sorry about that try this Startup Repair
Haha, one step ahead of you. I just couldn't figure out how to do a System Restore. I'm trying that now, hopefully it will work. Thank you so much!
yo're welcome, if you need anymore help we are always here
My System SpecsSystem Spec
11 May 2010   #9
bdjones4

Windows 7
 
 

System Restore fixed the problem, whatever it was. Thank you for pointing me in the right direction!
My System SpecsSystem Spec
11 May 2010   #10
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by bdjones4 View Post
System Restore fixed the problem, whatever it was. Thank you for pointing me in the right direction!

You're very welcome , enjoy your stay here
My System SpecsSystem Spec
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 Desktop is a Black Screen




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