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Windows 7: Windows Seven won't shutdown properly

14 May 2010   #1

Windows 7 64 bit
 
 
Windows Seven won't shutdown properly

I have Windows 7 installed on my laptop. It recently won't shutdown properly. When I shut it down, it will be shutting down the machine, turn off the monitor but after that my power light is still on and I can hear the fan is still spinning. Any suggestion on how to resolve this? Thank you.

My System SpecsSystem Spec
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14 May 2010   #2

Windows 7 Home Premium (64-bit) *** Windows XP SP3 (32-bit), OSX 10.6
 
 

Hi niceday,

Please fill out your System Specs as completely as possible so we can better assist you.

Cheers,

Walker
Windows Outreach Team
My System SpecsSystem Spec
14 May 2010   #3
Microsoft MVP

 

Will it sleep or hibernate?

Check the Event Viewer and Performance-Diagnostics log (by clicking the WEI link at Control Panel>System and choosing Advanced Tools) for the moment when it is failing to shutdown. See what services or drivers are interfering.

See if you can revive the monitor with its power button, mouse or Enter key to see what is transpiring. It may be prompting to stop a service and you cannot see it because monitor has suspended early.
My System SpecsSystem Spec
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14 May 2010   #4

MS Windows 7 Ultimate SP1 64-bit
 
 

Quote   Quote: Originally Posted by niceday View Post
I have Windows 7 installed on my laptop. It recently won't shutdown properly. When I shut it down, it will be shutting down the machine, turn off the monitor but after that my power light is still on and I can hear the fan is still spinning. Any suggestion on how to resolve this? Thank you.
To help you gather the info needed to complete your system specs, use SPECCY Speccy - System Information - Free Download

This info will help us to help you.

Try following:
WIN key | type CMD.EXE | do not hit the ENTER key
Right-click on CMD.EXE in the Programs list shown
Click on "Run as Administrator"
type POWERCFG -H OFF
hit the ENTER key
type EXIT
hit the ENTER key

SHUTDOWN your computer (do not simply do a restart)

Turn on your computer

Problem gone?
My System SpecsSystem Spec
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 Windows Seven won't shutdown properly




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