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Windows 7: A very strange problem


22 May 2010   #1
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 
A very strange problem

I have installed an 80GB Intel G1 SSD on the wife's laptop and installed Vista on it (that's what she wanted). The laptop is now a lot faster loading programs (even big ones like PowerPoint and Word are instant) and it also runs a bit cooler. There is, however, a very strange problem that I cannot fathom.

When I boot the laptop, there are 2 black screen phases of about 10 to 12 seconds after the running bar is done and after I selected the user (her partition or mine) - after the Welcome screen until the desktop shows up.
Same thing during shutdown. A 15 to 20 second black screen until the "shutting down" screen comes up. In both cases something must be running because the fan is working overtime.
Also whenever the UAC window comes up, there is a black screen phase before and after I say "Allow".

I have noticed in Device Manager that my Base System Device and my Coprocessor have yellow flags. I was trying to update their drivers but neither the system nor myself (on the HP website) could find drivers. I did, however, update the BIOS.

Specs: HP DV6258SE Model RP168UA
------- AMD TL56, 1.8GHz with 2GB of RAM

Any thoughts or guidance are appreciated.

My System SpecsSystem Spec
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22 May 2010   #2
Microsoft MVP

 

Usually co-processor needs the full Nvidia chipset install from their site. It's likely causing the startup delay as it fails to load.

Base system device is your built-in card readers, which can normally be found on manufacturer's Support Downloads webpage for your computer model. I'd also check there first for the NVIDIA chipset download.
My System SpecsSystem Spec
22 May 2010   #3

 

well i've faced these black screen phase but it happens after resume from standby or hibernate, or changing my theme which different in your case. I always thought it caused by graphic card driver but since it just for about 10,or 20 secs. I'm just letting it be

BTW,does this Black screen phase happens before?or recently happen to you?
My System SpecsSystem Spec
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23 May 2010   #4

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

Hopefully installing the missing drivers will solve the problem. Otherwise you can try doing a boot trace.

Trace Windows 7 boot/shutdown/hibernate/standby/resume issues - MSFN Forums
My System SpecsSystem Spec
23 May 2010   #5
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Thanks everybody. I'll try the Nvidea driver and let you know.
My System SpecsSystem Spec
23 May 2010   #6

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

@ WHS:

I found a number of different driver packs through the Canadian HP website here:

Software & Driver Downloads HP Pavilion dv6258se Notebook PC - HP Customer Care (Canada - English)

Are any of those different that the ones that you saw elsewhere? I just selected Vista 32, but there is 64 bit as well. Maybe there's something you can use there that wasn't available somewhere else.
My System SpecsSystem Spec
23 May 2010   #7
Microsoft MVP

 

Good work, MH. Both the chipset and card reader (under Storage) are there.
My System SpecsSystem Spec
23 May 2010   #8
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

My first attempt was no good. I used the chipset driver from the US site but it gave me all kinds of problems. I'll try the Canadian site later. Thanks for the find.
My System SpecsSystem Spec
23 May 2010   #9

 

i wish you good luck mate.
My System SpecsSystem Spec
23 May 2010   #10

Win 7 Pro x64/Win 8 Pro x64 dual boot
 
 

Quote   Quote: Originally Posted by whs View Post
My first attempt was no good. I used the chipset driver from the US site but it gave me all kinds of problems. I'll try the Canadian site later. Thanks for the find.
Hope it works for you.
My System SpecsSystem Spec
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 A very strange problem




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