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Windows 7: Can't change password: "configuration information could not be..."

28 May 2010   #1
Mzima

Windows 7 64-bit Home
 
 
Can't change password: "configuration information could not be..."

I am trying to change my password as administrator for the administrator account through the ctrl+alt+del "Change Password" menu, but am getting the following message:

"configuration information could not be read from the domain controller, either because the machine is unavailable, or because access is denied".

My computer is not part of a domain, and never has been.

Any ideas that I might try?


My System SpecsSystem Spec
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28 May 2010   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Mzima View Post
I am trying to change my password as administrator for the administrator account through the ctrl+alt+del "Change Password" menu, but am getting the following message:

"configuration information could not be read from the domain controller, either because the machine is unavailable, or because access is denied".

My computer is not part of a domain, and never has been.

Any ideas what I might try?
Are you seriously running RC-1 (7100)???????

It is set to die in 3 days
My System SpecsSystem Spec
29 May 2010   #3
Mzima

Windows 7 64-bit Home
 
 

Oops, didn't have that updated! I just fixed it.
My System SpecsSystem Spec
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29 May 2010   #4
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Are you using a VPN? If so then you may have the wrong password or the DC is not able to communicate with your computer.
My System SpecsSystem Spec
29 May 2010   #5
Mzima

Windows 7 64-bit Home
 
 

I'm just running a home network with 2 computers connected with file sharing.

I have never seen this message before, and I have changed my password many times in the past couple of years.

What does "DC" mean here by the way?
My System SpecsSystem Spec
29 May 2010   #6
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

DC = domain controller.

Hummm......
My System SpecsSystem Spec
29 May 2010   #7
WindowsStar

Windows 7 Enterprise (x64); Windows Server 2008 R2 (x64)
 
 

Is the time and date correct on your computer?
My System SpecsSystem Spec
29 May 2010   #8
Mzima

Windows 7 64-bit Home
 
 

I have fixed it.

For some reason, I was only able to change my password through Safe Mode's repair mode.

Since doing that it lets me change it in normal mode now as well. Very very strange.

Still getting a "credential manager error" when clicking on "manage passwords" in the user accounts / advanced tab. Is this a permissions issue, a windows version (home, professional, enterprise, etc.) issue, or what?
My System SpecsSystem Spec
29 May 2010   #9
Bill2

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86
 
 

My System SpecsSystem Spec
29 May 2010   #10
Bare Foot Kid
Microsoft MVP

W 7 64-bit Ultimate
 
 

Hello Mzima.



There are other methods, see:

User Account - Reset Password in Windows 7
My System SpecsSystem Spec
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 Can't change password: "configuration information could not be..."




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