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Windows 7: registry access through Cisco Anyconnect client

08 Jun 2010   #1

registry access through Cisco Anyconnect client

I have an application that works without issue through a Cisco Anyconnect client on XP and Vista, but not on Windows 7. It also works on Windows 7 when accessed locally (no Cisco Anyconnect client). When I try to use it on Windows 7 through the Cisco Anyconnect client, I get an error message "cannot create key handles". Process monitor shows that it is not able to access or use the registry sub-key (application\handles) located at the root of registry key HKCU. Does anyone know why this happens and how to fix it? Thanks!

My System SpecsSystem Spec

08 Jun 2010   #2
Microsoft MVP

W 7 64-bit Ultimate

Hello lmayes, welcome to Seven Forums!

See if you can run the app in compatibility mode for XP or Vista and select "run as administrator", have a look at the tutorial at the link below and be sure to post back to keep us informed.

How to Run a Program in Compatibility Mode
My System SpecsSystem Spec

 registry access through Cisco Anyconnect client

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