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Windows 7: print icon disappeared


08 Jun 2010   #1

Windows 7 home premium 64bit
 
 
print icon disappeared

Hi all,
I have two printers, one being a canon pixma ip4700. I went into control panel to change it to default and I notice the icon has been replaced with the attached. Any ideas as to why and how to restore it welcome. Thanks




Attached Images
 
My System SpecsSystem Spec
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08 Jun 2010   #2

Windows 8 Core X64
 
 

The simplest thing to do may be to uninstall then reinstall the printer software, see if that fixes the problem. If not, try a System Restore to before the problem occurred.
My System SpecsSystem Spec
08 Jun 2010   #3

Windows 7 home premium 64bit
 
 

Thanks Ztruker,
I had uninstalled/reinstalled the printer. I just did a system restore and same thing. Weird....
My System SpecsSystem Spec
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09 Jun 2010   #4

Windows 8 Core X64
 
 

My System SpecsSystem Spec
09 Jun 2010   #5

Windows 7 home premium 64bit
 
 

Thanks again Ztruker,
Had a look at the link, followed it through but there is no icon shown in the end folder. Lost now, think it must be a gremlin
My System SpecsSystem Spec
10 Jun 2010   #6

Windows 8 Core X64
 
 

What did you see when you used Windows Explorer to navigate to

C:\Users\YOURNAME\AppData\Local\Microsoft\Device Metadata\dmrccache\en-US\63921eef-8415-4368-9201-f0df4af5778f\DeviceInformation

On my Win 7 Pro system, I see

Name:  prinpics.jpg
Views: 6
Size:  8.4 KB

Note: YOURNAME is your account name, the info in red may be different on your system.


My System SpecsSystem Spec
10 Jun 2010   #7

Windows 7 home premium 64bit
 
 

Hi Ztruker,

My Samsung printer shows an icon but nil for the Canon as attached:

[IMG]file:///C:/Users/bob/AppData/Local/Temp/moz-screenshot-1.png[/IMG]


Attached Images
  
My System SpecsSystem Spec
10 Jun 2010   #8

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by lffoar View Post
Hi Ztruker,

My Samsung printer shows an icon but nil for the Canon as attached:

[IMG]file:///C:/Users/bob/AppData/Local/Temp/moz-screenshot-1.png[/IMG]
Hi lffoar,

Copy another icon file (*.ico) e.g. your Samsung one and paste it into the folder to replace the missing Canon one.

The icon file is only a type of picture and won't effect your printer.

-Timo
My System SpecsSystem Spec
11 Jun 2010   #9

Windows 7 home premium 64bit
 
 

Thanks Timo,
gave that a whirl but didn't work. Not to worry, I'll just ignore it, everything is working OK
My System SpecsSystem Spec
11 Jun 2010   #10

Windows 7 Ultimate 64 bit
 
 

Quote   Quote: Originally Posted by lffoar View Post
Thanks Timo,
gave that a whirl but didn't work. Not to worry, I'll just ignore it, everything is working OK
Sorry Mate, I should have thought to say to check the deviceinfo.XML file as well; to make sure that it points to the printer. you can open this in notepad and it will look something like the below. Make sure that it has this line in it <DeviceIconFile>device.ico</DeviceIconFile> and that the Device.ico exists in that location.

Here's mine:
----------------------------------------------------

<?xml version="1.0" encoding="utf-8" standalone="yes"?>
<DeviceInfo xmlns="http://schemas.microsoft.com/windows/DeviceMetadata/DeviceInfo/2007/11/">
<DeviceCategoryList>
<DeviceCategory>PrintFax.Printer</DeviceCategory>
</DeviceCategoryList>
<ModelName></ModelName>
<Manufacturer></Manufacturer>
<DeviceIconFile>device.ico</DeviceIconFile>
</DeviceInfo>
My System SpecsSystem Spec
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