Windows 7 weird desktop, no internet

gimmecookie

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Hi,

I got a laptop Acer Travelmate 7730G, with Intel Duo core processor T6570 and 9600M GT Turbocache.

The Problem: Last night when i came back from my holiday, everything went as usual till i entered my password and came to my desktop. There was standing something like "Desktop couldnt be find..lalalä". When i pressed ok, the only thing on my desktop was the trashbin. Also the looks were like windows 95 or something.

Im sure Windows 7 is correctly installed. Worked out fine before.

So i restarted the computer, filled in all the passwords, and it was as usual. I was ofcourse happy, but internet didnt work. I didnt got wireless internet, so i pressed 'Solve problem' and this thing showed up: "Service Diagnostics Policy doesnt get executed" (or something like that, i got a dutch computer, so i just translated it). If i then press "Repair this as administrator" it just doesnt make any difference. Same problem.

Internet does work fine at other computers/laptops.

That was last night. This morning i tried again, same shit all over again! Exactly, first time the weird mode, second time smoothly but no internet.

Now, i did find a 2x BDS.Backdoor.gen a week ago before i went on holiday. Deleted those files manually (it were music-files), and the viruses with Avira. So i dont really think it are those viruses. Scanning now again, will make a notice if i find a virus.

What should i do? I did make some Backup shit like long time ago, would hate to lose all the files but if there is no other solution i will take that for granted.

Really Really much thanks in advance :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Do you have system restore running or had you you disabled it?
 

My Computer My Computer

At a glance

Win7 HP (x64)/Win7 Ultimate (x64)Core i7 9206 x 2GB Corsair XMS3CF HD4890
Computer Manufacturer/Model Number
Custom
OS
Win7 HP (x64)/Win7 Ultimate (x64)
CPU
Core i7 920
Motherboard
Intel X58
Memory
6 x 2GB Corsair XMS3
Graphics Card(s)
CF HD4890
Sound Card
Asus Xonar
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920 x 1200
Hard Drives
2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate
PSU
Corsair HX1000W
Case
Antec 1200
Keyboard
Razer Lycosa/N52te
Mouse
Razer Lachesis

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Have a look at this tutorial

hope this helps

Regards
 

My Computer My Computer

At a glance

Win7 HP (x64)/Win7 Ultimate (x64)Core i7 9206 x 2GB Corsair XMS3CF HD4890
Computer Manufacturer/Model Number
Custom
OS
Win7 HP (x64)/Win7 Ultimate (x64)
CPU
Core i7 920
Motherboard
Intel X58
Memory
6 x 2GB Corsair XMS3
Graphics Card(s)
CF HD4890
Sound Card
Asus Xonar
Monitor(s) Displays
Dell 2408WFP
Screen Resolution
1920 x 1200
Hard Drives
2 x 150GB WDC Velociraptors (Raid 0)
1 x 1TB Seagate
1 x 1.5TB Seagate
PSU
Corsair HX1000W
Case
Antec 1200
Keyboard
Razer Lycosa/N52te
Mouse
Razer Lachesis
If your anti virus comes back clean, you can try a system restore to the earliest point that you have ... if that doesn't work, you can do a repair install ... let us know if you need help with this... ;)
Ok thanks :D.

Edit: Just checked it and it automatically does it after an essential windows update and when it was a long time ago. If my virus comes clean, i will restore it before i downloaded the virus. Thanks alot :).
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
We'll keep our fingers crossed... ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Uhm, just done it. Next thing came up after it restarted: "System restore isnt finished. Systemfiles from the computer arent changed.

Details:
System restore failed at linking the register to the restorepoint. There is at system restore an unknown error (0x800703f1).

Try again

---------------------------------------

Passwords are both the same (got one at boot and the normal one). And just did exactly the same again, same thing. When i then go to system restore, there stands: "Undo Systemrestore" and "choose a diffrent restore point". But it didnt work?

Can make a screenshot and put it with an USB-stick to this laptop, if my english is too bad :D.

Virus scanner was good btw :)
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Proceed to repair installation option... ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
Ok awesome. I just tried nr III system restore. Maybe i just didnt saw 'proceed', so ok. Then the whole desktop shit again was there. Took a screen shot, and uploaded it to my USB-stick.

Because its dutch i will translate it to you: C:/Windows/sytem32/config/systemprofile/desktop refers to a location that isnt accessable. The location could be a hard drive on this computer or in the network. Control if the drive is placed, or if u have connection with the network/internet en try again after. Even when you cant find nothing then, is the information possible move or deleted.

The popup rightunder:
Cannot get connection with Windows-service
Cannot get connection with the system even Notification Service-service, why standardusers cannot login. As member of the Administrats-group consult the systemeventlog for more information.

So put my laptop off and on, and it works fine again+7 =_=.

But i couldnt really proceed with the systemrestore. You just get rederected to the systemrestoremenu, or u press cancel (iirc). Could recheck and make a screenshot but this just sucks... :(

Edit: Lol, now i got it. Ok will try that now :) thanks
 

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My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Uhm, i just wanted to do a repair install. Only i upgraded my windows vista to windows 7. Now i got 2 cd's and both cd's dont work automatically. So i dont see 'run.exe'. But on my desktop is also 'Upgrade Wizard' to Windows 7. Could i just use that for Repair install?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
Think its fixed with the repair install:D. My laptop can go back online :) Thanks for all the help! Hope i never face the weird desktop again.
 

My Computer My Computer

At a glance

Windows 7 Home Premium 32 bitsIntel core 2 Duo processor T65704096MB RAMNVIDIA GeForce 9600M GT TurboCache
Computer Manufacturer/Model Number
Acer Travelmate 7730G
OS
Windows 7 Home Premium 32 bits
CPU
Intel core 2 Duo processor T6570
Memory
4096MB RAM
Graphics Card(s)
NVIDIA GeForce 9600M GT TurboCache
best thing you could do now is make a system image and store it on an external hdd or on a separate partition in your hdd. It's a lot quicker to restore your system from a backup image than to do a repair install if or when something else like that happens.
 
Glad you got it all sorted! ;)
 

My Computer My Computer

At a glance

64-bit Windows 8.1 ProCore(TM) i5 CPU 4330 Haswell @ 3.20GHz12.00 GBIntel(R) HD Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
LENOVO K450 @3.0GHZ
OS
64-bit Windows 8.1 Pro
CPU
Core(TM) i5 CPU 4330 Haswell @ 3.20GHz
Motherboard
LENOVO
Memory
12.00 GB
Graphics Card(s)
Intel(R) HD Graphics
Sound Card
Intel HD integtrated
Monitor(s) Displays
HP 25' ISP Monitor
Screen Resolution
1900/1020
Hard Drives
(1) ST1000DM003-1CH162 (2) Generic STORAGE DEVICE USB Device (3) Generic STORAGE DEVICE USB Device
Internet Speed
100mb down/10mb up
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