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Windows 7: Explorer.exe got something wrong

26 Jun 2010   #1

Explorer.exe got something wrong

The start menu can still open, but nothing happen when I click the programs in there, and after seconds, it turn black, until it became like it in the photos I took. The task bar out of work. The System tray can still work, but the time stopped. I tried to change the theme of windows, but it says not enough memory which is impossible because my memory in laptop is a 2G one.

I don't know why but this keeps happening.
Sometimes I have to reboot 3 times an hour.
I checked the system service, sfc/scanner, memory...still can't find what's wrong.

As the explorer failed, I can't use the "prt sc" key, so I took some photos with my phone.
The event viewer presents a lot of errors, most from the service control manager.

errors such as:
The Windows Biometric Service service depends on the Credential Manager service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
Unexpected failure. Error code: 490@01010004
The Windows Mobile-2003-based device connectivity service depends on the Windows Mobile-based device connectivity service which failed to start because of the following error:
The service cannot be started, either because it is disabled or because it has no enabled devices associated with it.
DCOM got error "1068" attempting to start the service WcesComm with arguments "" in order to run the server:

Explorer.exe got something wrong-100625a001.jpg
Explorer.exe got something wrong-100625a002.jpg
Explorer.exe got something wrong-100625a003.jpg

My System SpecsSystem Spec
26 Jun 2010   #2

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install


Lets try this for a start


System Files - SFC Command - Vista Forums
Same in Windows 7.

If it does not work
Try a scan disk.
Disk Check
My System SpecsSystem Spec

 Explorer.exe got something wrong

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